评论 (1,915)

整体评分
4.9
每个评分等级的数量
  • 91% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2021年8月10日

customer service (Trix) is really helpful and professional and solved my query easily and professionally

Veinz
阿拉伯联合酋长国
10个月 人在使用应用
Secomapp已回复 2021年8月12日

Hi Veinz,

Thank you so much for leaving so awesome a review! Trix would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Martin
Free Gifts - Customer Support Team.

编辑时间:2023年3月17日

App works pretty good! We tested a lot of stuff before and it always was a pain. Since we have BOGOS we run minor promotions all the time. Like: get a free Towel, if you buy for more than 40€. Best of all is the support team. It might be, that you need to reconfigure some code on your theme. But this is no problem at all. The team is super responsive and helps you solve any kind of problem.

Mabyen Baby
德国
10个月 人在使用应用
Secomapp已回复 2023年3月22日

Dear Mabyen Baby,

We can't express in words how grateful we are to have a chance to support a patient and warm-hearted customer like you! Our team will work tirelessly to develop new features and improve our support quality so you can have even better experience with your gift promotions!

Don't hesitate to drop us a message via live chat or email address support@secomapp.com. We are always willing to assist you!

Cheers,
Hannah
BOGOS - Customer Support Team.

2018年3月22日

Very helpful support and quick too. Thank you so much.

Fox Moon
英国
9个月 人在使用应用
2019年5月11日

The only app of its kind, it enables creative ways of creating unique offers that are directly related to the value that the customer perceives. It's fast and reliable, even when having several configurations active. Highly recommended!

Naturēa
墨西哥
9个月 人在使用应用
编辑时间:2018年9月26日

We do consistent giveaways to increase the perceived value to our customers which is crucial to our business. We have tried multiple apps that promised to do what they said they could but always ran into one issue or limitations and could never find a clear solution. We finally came across the Free Gifts app by Secomapp and the app works perfect not to mention the unbelievable customer service that helped us through every step of the way. We would highly suggest anyone that is looking for a free gift option to give this one a try!!!

Dedicated Brand USA, LLC
美国
9个月 人在使用应用
2021年7月19日

I really like this app very much! Trix, Louis, and the rest of the team have been really helpful and responsive to our queries and request. I would really recommend it to anyone out there if you're looking for a free gift app, this would be the best app option out there. Thank you team!

Bottoms Lab AU
新加坡
9个月 人在使用应用
Secomapp已回复 2021年7月20日

Dear Bottoms Lab AU,

Thank you so much for leaving us such awesome review! Our team, especially Trix and Louis, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. We are always willing to give you a hand!

Best regards,
Cameron
Free Gifts - Customer Support Team.

编辑时间:2021年8月30日

Trix is a really helpful customer service guide! She is quick to respond and very helpful for different queries. The app is also really helpful as it serves different options for us to give free gifts to our customers!

Bottomslab Global
新加坡
9个月 人在使用应用
Secomapp已回复 2021年9月1日

Hi Bottomslab Global,

Thank you so much for leaving so awesome a review! Trix would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Rio
Free Gifts - Customer Support Team.

2019年4月11日

Very useful app for increasing sales and promotions. Does exactly what it claims to do. The support team was very helpful.

BigHaat.com
印度
9个月 人在使用应用
编辑时间:2019年6月26日

We are using this app to offer a free gift (comprised of x8 variants) to our customers.

The app works nicely, the quick support and installs from Louis @ Secom have been brilliant.

spicegirls-australia
英国
9个月 人在使用应用
2021年5月21日

Good support from Robert! App is also excellent! Great value for our shop and for our customers. Great support from Robert! App is also excellent! Great value for our shop and for our customers.

Cancam
挪威
9个月 人在使用应用
Secomapp已回复 2021年5月21日

Hi Cancam,

I can't express in words how grateful we are to have a chance to support a warm-hearted customer like you! Robert will definitely be happy to hear that. Our team will work tirelessly to develop new features and improve our support.

Don't hesitate to drop us a message via live chat or email address support@secomapp.com. We are always willing to assist you!

Cheers,
Sam
Free Gifts - Customer Support Team.