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It's the first time that I offer a free gift with every candle bought and I've used the app to allow me to do that. I launched an email campaign to promote the offer and the result has been amazing. I didn't realise my customers would be so engaged with this offer. So glad I purchased Seccomap. They offer great support and since it's a monthly fee, I'll make sure that I use the app regularly. I haven't tried all the different options but it seems pretty good as it's based on setting conditions so it allows a lot of flexibility.
The customer support is quick and awesome. They literally did all the work for me. I am still on 7 day free trial but loving it so far.
Good day Eeziio,
Thanks so much for joining us! We couldn't be happier to have met your expectations with our app and services! Our Free Gifts app will definitely improve thanks to your support.
If you have any questions or concerns, feel free to contact us by live chat or email at support@secomapp.com.
Best wishes,
Candice
Free Gifts - Customer Support Team
The Customer Service experience is amazing - all our questions were answered immediately and with ease. The team made sure we were set up and comfortable with the app before moving forward. It is a seamless process and we are lucky to have found an app that puts clients and promotions first.
Good day Mariposa!
We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Hannah
Free Gifts - Customer Support Team.
Great app for BOGO deals! Super quick, professional and friendly support that helped us to set it up and make sure everything was running smoothly.
Good day to you BySofiaWistam,
We are overjoyed and grateful for your positive comments about our services! That note will undoubtedly help us in our pursuit of exceptional customer service!
If you have any questions, please contact us via LiveChat or email at support@secomapp.com.
Best wishes!
Hannah
Free Gifts - Customer Support Team
The customer support was very helpful and responsive! They got back with me right when I reached out to them and were able to complete my request.
Good day Trace Minerals!
We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Hannah
BOGOS - Customer Support Team.
I used this application for gift item in my shop
I get good support from them
I hope i can get more promotion feature in the future
It wasn't possible to do what i needed but the experience with Customer Support has been great, they've helped me a lot and they've been really nice and gentle :)
Good day My Essential Feelings!
We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Hannah
BOGOS - Customer Support Team.
Great app. Perfect for creating more sales. One bug I have about it is that if there were a possible way to edit or change the font or background displayed on the page of the offers shown. Overall pretty good.
App has worked as advertised, and support has been very helpful. We will continue to use it. We would recommend to other Shopify stores.
The app works really well. The customer service is excellent - Trix was really helpful and took me through how to build an offer step by step.
Hi The Design Palette,
Thank you so much for your awesome review! Trix would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!
Best regards,
Martin
Free Gifts - Customer Support Team.