整体评分
4.9
每个评分等级的数量
  • 91% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2021年12月14日

I have chosen this app to increase our sales over Christmas. I am not a technical person therefor I have contacted your support team via chat. Daisy immediately responded and has helped me throughout the whole process of setting up my first free gift listing. I cannot really express how thankful I am. My experience with your support team and especially with Daisy have been outstanding and for me personally - one of a kind. Your app and especially your whole support team is amazing. Thank you very much and I will highly recommend your app and the Service.

Thompson Luxury Bags
德国
3天 人在使用应用
Secomapp已回复 2021年12月16日

Dear Thompson Luxury Bags,

Our team, especially Daisy is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Alex
Free Gifts - Customer Support Team

2023年4月15日

Great app, works perfectly without changing checkout settings like other apps do. Perfect if your website uses many languages! Great Customer service

Kaio-Dia
法国
3天 人在使用应用
Secomapp已回复 2023年4月24日

Good day Kaio-Dia!

We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
BOGOS - Customer Support Team.

2022年2月16日

I used this app to do a buy one and get one for free for my shop .I felt confused at beginning, but thanks to David and Anna 's help . 5 stars for their service.

ROMISS
香港特别行政区
3天 人在使用应用
Secomapp已回复 2022年2月16日

Greetings ROMISS,

It is always a pleasure to serve you, and our team, particularly Anne and David, are delighted to have you on board. With your help, we can make even more progress on our Free Gifts app development.

If you need help, please contact our support team by live chat or email at support@secomapp.com. The possibility to serve you excites us greatly!

Much appreciated,
Jim
Free Gifts - Customer Support Team.

2022年5月13日

Great customer care, thanks David and Brian, i needed to change some sentences and change liquid code in my theme, super Davide and Brian, in less than a hour they gave me all!

PerTeGioielli™
意大利
3天 人在使用应用
Secomapp已回复 2022年5月18日

Dear PerTeGioielli™

That is an incredibly touching review! David and Brian are ecstatic right now!
We now have even more motivation to improve our services in the future, thanks to you :)

Please contact us via Live Chat or support@secomapp.com if you require any assistance.

Many thanks,
Daniel
Free Gifts - Customer Support Team

2021年11月18日

Robert, Trix and Louis are really on it. Based in South Africa these guys were basically available 24 hours and assist with a few mods on the site. The support for this app is what is sets apart.

iProtein
南非
2天 人在使用应用
Secomapp已回复 2021年11月18日

Nice day to you iProtein,

Thank you so much for leaving so awesome a review! Trix and Louis would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

编辑时间:2016年12月12日

The support team worked endlessly to help me out with any issue and installed the code for me for free! The free gift app is amazing! It is a great sales booster for any store. I love it. 5 stars well deserved!

Spotless Chic
加拿大
2天 人在使用应用
2023年1月27日

Exceptional and first rate experience from start to finish with this product. This app does something very straightforward but it does it incredibly well! In addition, it is expertly supported by a dev and support team who are second to none in my experience. Use this app, I guarantee you will not be disappointed! 10/10!

Victoria Beckham US
美国
2天 人在使用应用
Secomapp已回复 2023年1月31日

Good morning Victoria Beckham US!

Our Free Gifts team feels so blessed to have had amazing merchants like yours encouraging us on our way to achieving perfect customer support. We really want to thank you from the bottom of our hearts for your kind praise!

If you ever need assistance just let us know via LiveChat or our support email support@secomapp,com!

You really made our day :D
Hannah
Customer Support Team - Free Gifts

2020年9月4日

Easy setup and very good technical support.
The app is perfect and complete.
We are very satisfied!

Teaology Skincare
意大利
2天 人在使用应用
2022年3月25日

Quick and efficient team, Anne answered any queries I had and sorted my issues to my satisfaction! App feels easy to use and looking forward to using this app to make more sales.

JesseBlack Styles
美国
2天 人在使用应用
Secomapp已回复 2022年3月29日

Good day to you, JesseBlack Styles!

The Free Gifts support team really appreciates the kindness and love from you to us.
We are overjoyed upon receiving that raving review and Anne is really the happiest out of us all :D

If you ever need anything just hit us up over on our LiveChat and support@secomapp.com email!

Glad we are working together!
Ellie
Customer Support Team - Free Gifts

编辑时间:2018年7月11日

We just recently downloaded the "Free Gifts" app by Secomapp, and it has been nothing but the best experience thus far. The customer service was phenomenal. They were very quick to help with the proper installation of the app and went as far as making sure everything was integrated properly into our store website. Great app. Great features. Great customer service. Best application thus far!

Joule Sack
美国
2天 人在使用应用