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I would rate this app a 10 out 5 if I could. I ran a BOGO promotion with this and it produced my highest order volume and sales $ amount in a single day for my shop. People react to sales and this app makes it so easy to setup. I STRONGLY suggest you let one of their technicians set this app up in your theme. They are very helpful, respond quickly, and will not stop until it is working exactly how you need it.
I am seriously blown away how good the customer service is. I have had good customer service on shopify, bad customer service, and downright ugly customer service. These guys far exceed any customer service I have received on shopify.
I have only reviewed a couple of apps but this one I felt like it was my duty to show my appreciation because I was so satisfied. I chose this app after reviewing some of the other "free gift" apps and after reading their reviews I chose this one. Glad I did and HIGHLY RECOMMEND!
The customer support was very helpful and responsive! They got back with me right when I reached out to them and were able to complete my request.
Good day Trace Minerals!
We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Hannah
BOGOS - Customer Support Team.
I used this application for gift item in my shop
I get good support from them
I hope i can get more promotion feature in the future
It wasn't possible to do what i needed but the experience with Customer Support has been great, they've helped me a lot and they've been really nice and gentle :)
Good day My Essential Feelings!
We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Hannah
BOGOS - Customer Support Team.
Great app. Perfect for creating more sales. One bug I have about it is that if there were a possible way to edit or change the font or background displayed on the page of the offers shown. Overall pretty good.
The app works really well. The customer service is excellent - Trix was really helpful and took me through how to build an offer step by step.
Hi The Design Palette,
Thank you so much for your awesome review! Trix would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!
Best regards,
Martin
Free Gifts - Customer Support Team.
Bonjour, Pouvez vous me communiquer votre mail. Je n'arrive pas à rentrer en contact avec vous.....
Hi Jams Cuisine
David from our team has already reached out to you twice via email and if you need anything, just reply to it and our team would be more than willing to support you!
We hope to be of assistance to you!
Johnny
Free Gifts - Customer Support Team
The app itself is smooth and gets the job done with some cool features that I'm looking forward to explore but the really beauty here is the behind the scenes DEV team. They are fantastic problem solvers and a real pleasure to deal with. Special shout out goes to Ellie, Chica, David and Alex. Looking forward to work more with you guys.
Hello, Cafe Najjar
We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.
Please contact us via live chat or email at support@secomapp.com if you require assistance. If you require assistance, we are always available!
We hope to be of assistance!
Hannah
Free Gifts - Customer Support Team
Trix and Brian are very responsive and knowledgable. Trix answered my every question and helped us get set up with great offers! Would definitely recommend this app.
Good day to you Preggy Plus,
Thank you so much for leaving us so awesome a review! Trix and Brian will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!
If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!
Best regards,
Rio
Free Gifts - Customer Support Team.
fast support! Quick to resolve all inquiry and it works!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!
Good day to you Knox Corporation!
Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. It's always our pleasure to accompany you.
All the best,
Rio
Free Gifts - Customer Support Team.