整体评分
4.9
每个评分等级的数量
  • 91% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2023年11月25日

It was the best experience working with support mina she went out of the box to help us out

RoR Coffee Roastery
阿拉伯联合酋长国
6天 人在使用应用
2023年11月28日

Best customer service I ever had inside and outside shopify. Highly recommended integration.

Urth International
新加坡
5天 人在使用应用
编辑时间:2023年11月15日

The support is amazing, everytime I have come accross a problem the team at BOGOS are there and fix it straight away. I have never experienced support this good from any other shopify app. Anne , Brian and chica have been amazing today. Thanks again for all of your help.

CPAP Victoria
澳大利亚
接近3年 人在使用应用
Secomapp已回复 2023年6月9日

Good day to you CPAP Victoria,

We can't express in words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Hannah
BOGOS - Customer Support Team.

2023年11月23日

Highly recommend this app to everybody.

Not only is it very simple to set up all kind of free gifts and discounts for your customer, which will increase trust and conversion rate for the future, this app also has one if not the best support team I ever worked with.
After a few seconds I got all my questions answered and even advanced coding to make everything fit into my current theme was no problem and done in a very short time.
Here goes a special shoutout the fantastic support from "Mina" & "Alex"

apol
奥地利
大约2小时 人在使用应用
2023年11月21日

Very helpful in helping me solve my problems and the customer service is great. they are always helpful

mywallify
中国
大约1个月 人在使用应用
2023年10月24日

This app runs smoothly, and the customer service is excellent. they fixed my problem quickly every time. recommend

FIRM ABS
中国
6个月 人在使用应用
2023年6月23日

Seems expensive at first but after one or two purchases earned from the apps features you make it back and then some. We've had these hoodies sitting on the shelves for months and a couple weeks after adding through the app with a discount at checkout we sold out of them! Customer service has been awesome. They always respond quickly and informed. We had one issue with another app interfering with the this one and they contacted the developers and found a solution quickly. We have a lot a lot of products on our store and this is a great way to push slow moving items. I recommend it. One thing is make sure you check out the settings in the app when you start, a lot of the problems I initially had were easily fixed within the apps setting. Customer service was great and patient directing me on these features!

Salty Savage
美国
5个月 人在使用应用
Secomapp已回复 2023年7月2日

Hello Salty Savage,

We are grateful for your wonderful review! Our entire team is ecstatic right now! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers.

Please contact us via live chat or email at support@secomapp.com if you require assistance. If you require our assistance, we are always available!

We hope to be of assistance to you!
Hannah
BOGOS - Customer Support Team

2023年5月4日

Their customer service is prompt and very knowledgeable. I have 6 Shopify Stores and many personalization demands for each and they were able to accommodate them easily. I wish every Shopify App was this good :)

Super-Dry (04)
加拿大
4年多 人在使用应用
Secomapp已回复 2023年5月4日

Good day to you Super-Dry (04)!

Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Hannah
BOGOS - Customer Support Team.

编辑时间:2023年8月15日

Have been using this app for a while now, and it has definitely helped raising the average order in our stores, as well as it's a great way to let customers try new products.

The support team is always super helpful and gets the job done quickly!

iGlow.no
挪威
11个月 人在使用应用
Secomapp已回复 2023年5月4日

Hi iGlow.no,

Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team.

If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!

Best regards,
Hannah
BOGOS - Customer Support Team.

2023年10月21日

Absolutely amazing app and backend support from the team! Everyone I've chatted with was super helpful and the developers are not against helping you customize almost every aspect of the app. Shoutout to Anne & developer Brian for their assistance!

Snooze | 10x Living
美国
3个月 人在使用应用