整体评分
4.9
每个评分等级的数量
  • 91% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2023年5月18日

Great support! Their team work is really good. Despite of time differences, somebody was always there to chat with me and helped me. They solved the issue I had quickly and explained it to me the way I could understand. Even tho there is some things that I wish I could do with this app (I wanted to change the free gift item title so that it's clear to customers that it's free gift), I am comfortable to keep using this app and very satisfied with their customer service.

maeda-en
美国
13天 人在使用应用
Secomapp已回复 2023年5月22日

Dear maeda-en ,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

2023年11月23日

Mina Was brilliant! i received super help from her. Nice app!

Gattinoni
意大利
大约7小时 人在使用应用
2023年10月18日

great app, super fast customer service.

Endless Luxe
美国
3个月 人在使用应用
2023年11月16日

Love this app! We use it for BOGO promotion, and it's easy to set up. 5 stars for the app and customer support!

RIENDO JAPAN
香港特别行政区
大约17小时 人在使用应用
2023年5月16日

Got 1st class customer support and they helped us fix our issues very fast. The app is very easy to use as well. :)

Diversitywear.dk
丹麦
10个月 人在使用应用
Secomapp已回复 2023年5月16日

Greetings Diversitywear.dk,

It is always a pleasure to serve you, and our team members are so happy to make you feel satisfied with our service. With your feedback, we can make even more progress on our Free Gifts app development.

If you need help, please contact our support team by live chat or email at support@secomapp.com. The possibility to serve you excites us greatly!

Much appreciated,
Hannah
Free Gifts - Customer Support Team.

2023年5月15日

The app it good - support are very helpful and quick!
Robert and Mikie were helping me fast and made all adjustments I asked for.

But it will be nice to have more options inside the app - like changing size of the pop-up, and add custom description.
In this case I will not interrupt support and will do everything by myself.

Goldbergh
荷兰
20天 人在使用应用
Secomapp已回复 2023年5月16日

Goldbergh, have a wonderful day!

Your compassion and affection are greatly appreciated by the Free Gifts customer support staff.
We are overjoyed to have gotten such positive feedback, and Robert and Mikie are the happiest of us all. Your review is a motivation for us to work harder in order to improve our app.

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

I'm delighted we're working together!
Hannah
Free Gifts - Customer Support Team

2023年6月9日

The customer service of this plugin is very patient and very kind. The service of their team is exceptionally good and I am very satisfied. Highly recommend this plugin to everyone!

retro stage-German
美国
12个月 人在使用应用
Secomapp已回复 2023年7月2日

Good day to you retro stage-German,

We are overjoyed and grateful for your positive comments about our services! That note will undoubtedly help us in our pursuit of exceptional customer service!

If you have any questions, please contact us via LiveChat or email at support@secomapp.com.

Best wishes!
Hannah
BOGOS - Customer Support Team

2023年9月10日

Customer support from 1 to 10 was a 10. Mina the person that was helping, solved an issue that I was having for 2 days in 10 minutes. I can't really ask for a better customer service than this. 5 Stars all the way!

Seasonly Finds
葡萄牙
大约1个月 人在使用应用
2023年6月19日

Support team is amazing, they reply to me with issues I needed fixing within the hour. Highly recommend this app!

S-kin Studio Jewelry
澳大利亚
1年多 人在使用应用
Secomapp已回复 2023年7月2日

A kind thank to you, S-kin Studio Jewelry!

We at BOGOS appreciate the positive energy you're sending our way:D
We are overjoyed to hear that you are satisfied with their assistance!
To improve our service, our staff will continue to strive for greater excellence!

If you require assistance, please contact us via Livechat or email at support@secomapp.com.

We're thrilled to have you on board!
Hannah
BOGOS - Customer Service Team

2023年7月14日

Anne and Louis kindly assisted me with the customized service. Despite my poor English, Anne took the time to understand my needs, and engineer Louis promptly made it happen.Thank you sooo much

VIIDA
台湾
1年多 人在使用应用
Secomapp已回复 2023年8月14日

Good day VIIDA,

You made our day with your trust in BOGOS app and your awesome review! Anne and Louis would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
BOGOS - Customer Support Team.