整体评分
4.9
每个评分等级的数量
  • 91% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2018年7月13日

Best customer experience ever. They were very helpful!

Rocky Mountain Barber Company
加拿大
4年多 人在使用应用
编辑时间:2017年2月27日

The customer support was amazing. They even answered my email on Saturday! My request for customization was done in one day. I would recommend it to anyone who is on the fence.

Evesgarden
美国
4年多 人在使用应用
编辑时间:2018年9月28日

A perfect app to make gifts to customers in order to retain them. Assistance is really fast and available to solve requests and open tickets.

I really recommend this app!

Be Perfect Store
意大利
4年多 人在使用应用
编辑时间:2023年5月26日

The support team has been very helpful and quick in resolving errors. So far we haven't had any bugs with the new version.
Hoping that they offer the bundle feature again :)

HairMNL
菲律宾
4年多 人在使用应用
2018年11月26日

App worked perfectly, and Nicolas went out of his way to ensure that we were up and running before our busiest weekend of the year.

Fatboy USA
美国
4年多 人在使用应用
2018年5月20日

Great app and really terrific and timely support from their team, especially Louis. Couldn't be happier with them.

Inavantetest
美国
4年多 人在使用应用
2019年12月26日

This app is great and what is even better is the support that they offer! Their support team is top notch!

Mark Bell Sling Shot®
美国
4年多 人在使用应用
编辑时间:2021年12月23日

Shoutout to Robert and Anne for the world-class support! I experienced an issue with setting up an offer and Robert was quick to jump in to help me with it. Louis is also quick to help troubleshoot some coding issues for us. The app work well with Buy 1 Get 1 promotion and it also has the ability to set up Purchase with Purchase deals. Easy to set up with a few clicks. Importantly, thumbs up to the customer support team - Trix & Louis who have greatly supported in the process of getting us familiar, and guidance in setting up with bundle deals. Definitely would recommend this app to e-commerce retail business in a consumer-centric environment.

Robinsons Singapore
新加坡
4年多 人在使用应用
Secomapp已回复 2021年9月7日

Hi Robinsons Singapore,

Our team is always grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Martin
Free Gifts - Customer Support Team.

2023年3月24日

This app is working really well for our store. Support is really fast to reply, David and Brian fixed our issue in no time.

The Detox Market
美国
大约4年 人在使用应用
Secomapp已回复 2023年4月7日

Greetings to you The Detox Market,

Your admirable review and your faith in the BOGOS app made our day! We are all pleased that we could help and satisfy you, especially David and Brian in our Support team.

Please feel free to get in touch with us at support@secomapp.com or through our live chat if you have any additional requests. We are always pleased to help you!

The very best,
Hannah
BOGOS - Customer Support Team

2016年10月27日

Love this app. Great support that is communicative and helpful. Thank you!

Opalite
美国
大约4年 人在使用应用