整体评分
4.9
每个评分等级的数量
  • 91% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2021年9月17日

Used the app to create a buy one get one free offer. When I had a small glitch the support team (especially Trix) were very quick to resolve the issue.

Spacemasks
英国
接近3年 人在使用应用
Secomapp已回复 2021年9月17日

Dear Spacemasks,

You really made our day with your kind words! Our team, especially Trix, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. It's always our pleasure to assist you!

Best regards,
Alex
Free Gifts - Customer Support Team.

2022年11月18日

David and Lily both were extremely helpful in getting ourFree Gift offers on cart up and running after experiencing several technical issues. Appreciate the quick response and resolution!

Chews Life
美国
接近3年 人在使用应用
Secomapp已回复 2022年11月21日

Good day to you Chews Life,

We can't express by words how grateful we are to have a chance to support your business! David and Ellie are really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Hannah
Free Gifts - Customer Support Team.

编辑时间:2023年6月29日

Great app and the support is extremely fast and helpful! Upgraded to the latest 2.0 version on one of our other stores and it looks even better.

Heliocare
英国
接近3年 人在使用应用
编辑时间:2023年12月29日

The customer service exhibits friendliness and responsiveness, and the application is user-friendly.

Clinelle
马来西亚
接近3年 人在使用应用
Secomapp已回复 2021年6月3日

Good day to you Clinelle,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Alex
Free Gifts - Customer Support Team.

编辑时间:2022年11月10日

The support team is always there to help and quick to respond. The chat feature is the best one I have worked with!

BabeLash
美国
接近3年 人在使用应用
Secomapp已回复 2021年11月24日

Good day to you BabeLash,

We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

编辑时间:2021年10月18日

Update October 2021: I have been using this app for 6months for specific promotions that we have ran and it always does the job. Very easy to set up yourself and if there's ever anything a bit more complex the team are more than happy to help with the set up. Couldn't be happier with the service, the team are deadset superstars! App seems to be working fine so far, I need to play around with it more to but it's easy to use absolutely no issues so far. Very impressed with the teams customer service and responsiveness throughout all the initial onboarding and with any questions we've had.

Happy Skin Co
澳大利亚
接近3年 人在使用应用
Secomapp已回复 2021年4月28日

Hi Happy Skin Co,

We are super thrilled to read your review and a big thank you from all of Free Gifts Team! Your support encourages us to work harder on improving the app and giving you even better support to our precious customers.

If any further request, we are so happy to give you a hand via live chat or at support@secomapp.com. It's always our pleasure to be with you!

All the best,
Trix
Free Gifts - Customer Support Team.

2019年3月15日

This app is the best option for offering customers free samples and gifts with purchase. The support team was very helpful with helping me setup the app and my sample offerings, as well as making minor adjustments so that it works for my shop. I highly recommend this app!

SKIN&CO ROMA
美国
2年多 人在使用应用
2022年1月28日

Great customer service. We had an issue with coding after multiple years of use and the developer resolved it within 24hrs. We have used this app for multiple promos and giveaways. It's fairly simple to use and has provided great results for our shop. Would recommend.

babyfirst Store
美国
2年多 人在使用应用
Secomapp已回复 2022年1月28日

Hi babyfirst Store,

Free Gifts Customer Service is here to answer any questions you may have. Please accept my heartfelt thanks for your nice remarks and valuable feedback on the Free Gifts app. The Free Gifts Team will work even harder to improve the service for our loyal customers as a result of your support.

Please feel free to reach out to us through live chat or email at support@secomapp.com if you have any more queries. We're always happy to provide a hand!

Thank you and best wishes,
Angie
Free Gifts - Customer Support Team

2018年11月29日

Great customer service. Helped me out on black friday weekend and made sure there was no issues! highly recommend

RIPNDIP
美国
2年多 人在使用应用
2021年8月6日

Excellent support team, quick to reply (with Live Chat). Customised my offer for me no problems at all.

Conscious Chocolate
英国
2年多 人在使用应用
Secomapp已回复 2021年8月10日

Dear Conscious Chocolate,

How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app.

May you need further assistance, please contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Alex
Free Gifts - Customer Support Team.