整体评分
4.9
每个评分等级的数量
  • 91% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2018年9月14日

Brian, who helped me install the app, was really helpful in not only assisting with the installation, but went above and beyond to help troubleshoot a minor problem I had. I realize that this is outside of his scope, so am really grateful for his support.

Mungugu
美国
9个月 人在使用应用
2022年11月11日

Perfect app for our black friday sales! Customer service was outstanding even after hours. 5 stars all the way!!

MwCustoms Inc.
美国
9个月 人在使用应用
Secomapp已回复 2022年11月14日

Dear MwCustoms Inc.,

Thank you so much for leaving us an awesome review! Your precious feedback motivates us to keep on improving the app and our support team.

If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

2022年8月12日

Great service and very fast response, especially David, helped me a lot to set up the APP, highly recommended!

Ocare Health&Beauty
新西兰
9个月 人在使用应用
Secomapp已回复 2022年8月15日

Hello there Ocare Health&Beauty!

Thank you so much for taking the time to write such an amazing review! David is going to be ecstatic to read your wonderful evaluation. If you continue to support us, our team will work even harder to develop new products and services.

We'll always look forward to seeing you! Please contact us at support@secomapp.com at any time via live chat or email. We eagerly await your call!

Best regards.
Hannah
Free Gifts - Customer Support Team.

2023年12月1日

Excellent Customer Service!

VIKTORIA LOUISE
奥地利
42分钟 人在使用应用
编辑时间:2022年11月25日

This app is extremely useful for setting up different offers for our store. The customer service and support is top notch and they are always available when you need help! Definitely would recommend this app to anyone using Shopify!

The Good Patch
美国
9个月 人在使用应用
Secomapp已回复 2022年8月10日

Good day to you The Good Patch!

Thank you so much for taking the time to leave such a wonderful review! Our team will work even harder to develop new products and services if you continue to support us.

We'll always be happy to see you! Please contact us at any time via live chat or email at support@secomapp.com. We are eagerly awaiting your call!

Best regards,
Daniel
Free Gifts - Customer Support Team.

2023年11月16日

Great customer service!

Hey Zoe
美国
大约5小时 人在使用应用
2022年2月4日

The app works great for us and offers lots of different configuration options. We were able to realize multiple special offers with it already successfully. The support is also super quick and helpful and has never let us down (even at very unusual times :D). Explicit recommendation!

GAMERS ONLY Test
德国
8个月 人在使用应用
Secomapp已回复 2022年2月7日

Hey there GAMERS ONLY Test,

Thanks for taking the time to leave such a kind review! Our development team is motivated to keep improving the app thanks to your valuable comments!

Contact us by live chat or email at support@secomapp.com if you need any extra help. We're always happy to help. Providing you with the best possible service is always our top priority!

We wish you the best!
Kyle
Free Gifts - Customer Support Team

2023年7月22日

Mina and Louis still helped me during the weekend, they solved my problems fast, what an amazing team!

Fresh Goods Market
加拿大
6个月 人在使用应用
Secomapp已回复 2023年8月14日

Have a fantastic day, Fresh Goods Market!

We appreciate your kind words. Mina, Louis, and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.

If you need additional help, please contact us by live chat or email at support@secomapp.com. We are always happy to be with you.

Regards,
Hannah
BOGOS - Customer Support Team

2018年10月26日

For order packing, we need every item to appear on the order sheet with a corresponding barcode, and needed a way to automatically add custom inserts and stickers to all of our shipments. This may not be the typical use-case scenario for the Free Gifts app, but it was a simple and highly recommended way to do it without paying for expensive custom programming. The app works just as we hoped, and the tech support from Secomapp has been great. 5 stars!

Made Man Nutrition
美国
8个月 人在使用应用
2023年11月23日

Highly recommend this app to everybody.

Not only is it very simple to set up all kind of free gifts and discounts for your customer, which will increase trust and conversion rate for the future, this app also has one if not the best support team I ever worked with.
After a few seconds I got all my questions answered and even advanced coding to make everything fit into my current theme was no problem and done in a very short time.
Here goes a special shoutout the fantastic support from "Mina" & "Alex"

apol
奥地利
大约2小时 人在使用应用