整体评分
4.9
每个评分等级的数量
  • 91% 的评分是 5 星
  • 5% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2021年5月21日

Good support from Robert! App is also excellent! Great value for our shop and for our customers. Great support from Robert! App is also excellent! Great value for our shop and for our customers.

Cancam
挪威
9个月 人在使用应用
Secomapp已回复 2021年5月21日

Hi Cancam,

I can't express in words how grateful we are to have a chance to support a warm-hearted customer like you! Robert will definitely be happy to hear that. Our team will work tirelessly to develop new features and improve our support.

Don't hesitate to drop us a message via live chat or email address support@secomapp.com. We are always willing to assist you!

Cheers,
Sam
Free Gifts - Customer Support Team.

编辑时间:2021年7月15日

Great app and responsive customer service! Helped me get my free gifts up and running on my Shopify store!

Bottomslab MY
马来西亚
9个月 人在使用应用
Secomapp已回复 2021年7月16日

Good day to you Bottomslab MY,

Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder on improving our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Ellie
Free Gifts - Customer Support Team.

2019年2月19日

Really Great! Support was quick to solve my issues! Definately recommend using to promote your shop

Oz Hair & Beauty
澳大利亚
9个月 人在使用应用
2016年12月18日

This App is Amazing for all of us at Run Gum Energy Gum. Support is amazing and it is flawless!

N0806wds S
美国
9个月 人在使用应用
2021年6月17日

We were looking for a nice and efficient app to set some bundle offers and made a good choice with this great app. It's really well designed to fill our needs, like having part of a stock of a same sku to be used as a classical item (to be purchased by our customers) and some to be used for promotion. Above all, the support is really quick, nice and efficient. Thanks a lot Trix and the team. Fred

Colorful Black
法国
9个月 人在使用应用
Secomapp已回复 2021年6月18日

Hi Colorful Black,

We are all so proud that our app and support can make you feel satisfied! Trix would be really happy to read your review. Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Rio
Free Gifts - Customer Support Team.

2017年10月18日

Great app! we have been using on our store and it gives us great flexibility with the promotions we wish to run. Support has been incredible, always helping with any questions we have and ensuring our promo runs smoothly.

Kora Organics By Miranda Kerr
澳大利亚
9个月 人在使用应用
2021年9月6日

Best support I have received from any app company on here. I had a few issues with speed and a minor issue with the banner. Fixed them all quickly. Thanks!!

Metaldetectingshop.com
美国
9个月 人在使用应用
Secomapp已回复 2021年9月7日

Dear Metaldetectingshop.com,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Ellie
Free Gifts - Customer Support Team.

2022年10月5日

Top quality service with a gift app that WORKS! Cannot say enough good things about these app developers and this product. David and Ellie were exceptional in getting us set up correctly form the start and were super quick to get their team iron out a few teething issues (in minutes). Highly recommend this app for its functionality and dependability. Having such dedicated customer service is like a safety net. Well worth the investment.

TruBeef Organic
美国
9个月 人在使用应用
Secomapp已回复 2022年10月13日

Hello TruBeef Organic!

We appreciate you taking the time to offer such well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. David and Ellie are grateful for your review and are delighted to be of assistance.

Please get in touch with us via live chat or email at support@secomapp.com if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can!

Best wishes!
Hannah
Free Gifts - Customer Service Team

2018年9月14日

Brian, who helped me install the app, was really helpful in not only assisting with the installation, but went above and beyond to help troubleshoot a minor problem I had. I realize that this is outside of his scope, so am really grateful for his support.

Mungugu
美国
9个月 人在使用应用
2022年11月11日

Perfect app for our black friday sales! Customer service was outstanding even after hours. 5 stars all the way!!

MwCustoms Inc.
美国
9个月 人在使用应用
Secomapp已回复 2022年11月14日

Dear MwCustoms Inc.,

Thank you so much for leaving us an awesome review! Your precious feedback motivates us to keep on improving the app and our support team.

If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Hannah
Free Gifts - Customer Support Team.