整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2022年7月12日

We use the app each week and the support is beyond great. the team works hard to correct any element that is not right. We have started making this app our main promotional hub for all free gifts, samples and discounted items. I would recommend this to any new shopify store.

European Wax Center
美國
使用應用程式 7個月
Secomapp 已回覆 2022年7月12日

Dear European Wax Center,

We appreciate and are grateful for your kind words about our services. That note will undoubtedly help us in our efforts to provide outstanding customer service!

Please get in touch with us by LiveChat or email at support@secomapp.com if you have any questions.

We hope to be able to help you!
Wayne
Free Gifts - Customer Service Team

2020年4月29日

Great app! looks beautiful and great service. Thanks Brian. Highly recommend. It looks exactly the way I want it

Erabella Hair Extensions
紐西蘭
使用應用程式 7個月
編輯時間:2022年11月8日

Fantastic service! I need help with something and the response is immediate, even after working hours! 10/10 would recommend!

Myblend - Förändrar sättet hur du mixar
瑞典
使用應用程式 7個月
Secomapp 已回覆 2021年3月11日

Thank you so much for leaving us a review. We're glad you enjoy Free Gifts!

編輯時間:2018年1月4日

works well with my other apps. does what it says!

Great customer service! Thank you guys!

Apache Pine
美國
使用應用程式 7個月
2015年11月19日

This is awesome, A very powerful and easy to set up marketing tool.

We have been using it for some time and the take up has been excellent. It is a very worthwhile item to have for anyone wanting to give something extra for customers to remember them by.

Thomas and the development team are always on hand with fantastic support. Nothing is too much trouble and I will recommend any work that they do

Elements Bodycare
英國
使用應用程式 7個月
2022年11月10日

The app was super responsive and so helpful when i was in a time crunch! Loved the support! David was great! Thanks!!!

BROWN GIRL Jane
美國
使用應用程式 7個月
Secomapp 已回覆 2022年11月14日

Good day to you BROWN GIRL Jane!

Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us, especially David, to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Hannah
Free Gifts - Customer Support Team.

2016年6月15日

Excellent software and excellent customer service. I had a settings issue and within 30mins of me emailing them, they solved the issue. Highly recommended.

Nudi Flip Flops
新加坡
使用應用程式 7個月
2020年9月17日

Brian is very helpful and patient and answer very quickly when I contact him. Thanks so much !!!!!!!

dermalogica.fr
法國
使用應用程式 7個月
2022年8月17日

Pas encore testé en ligne pour voir les résultats en terme de vente, mais le support pour l'installer et faire les adaptations est au top !

lemondedepoppy.com
愛爾蘭
使用應用程式 7個月
Secomapp 已回覆 2022年8月22日

"Bonjour lemondedepoppy.com,

Nous apprécions vos commentaires positifs ! En ce moment, toute notre équipe est aux anges ! Nous continuerons à travailler dur pour améliorer nos produits et l'expérience de nos clients fidèles grâce à votre soutien.

Si vous avez besoin d'aide, veuillez nous contacter par chat en direct ou par e-mail à support@secomapp.com. Nous sommes toujours disponibles pour vous aider si vous en avez besoin !

Toutes mes excuses pour les erreurs de traduction, le cas échéant, car nous avons utilisé Google Translate pour le français :D

Nous espérons vous être utile!
Hannah
Cadeaux gratuits - Équipe d'assistance à la clientèle"

2021年5月17日

Their app is absolutely outstanding, helping me to get a lot of conversions and much more conversion value! Also, customer support is the best I've had to talk and discuss with! They're so friendly and so professional! Best app and best customer service here! Many thanks to Trix and Brian who helped me through my inquiries, you two are the best! :)

Made with Diamonds
美國
使用應用程式 7個月
Secomapp 已回覆 2021年5月18日

Good day to you Made with Diamonds,

Thank you so much for leaving us so awesome a review! Our team, especially Brian and Trix, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Rio
Free Gifts - Customer Support Team.