整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2022年5月26日

I was so excited when I saw the customer service, they are like my friend. they did really a great job. I will recommend this great plugin.

Ambi Skincare
美國
使用應用程式 7個月
Secomapp 已回覆 2022年5月31日

Good day, Ambi Skincare.

Thank you so much for your kind words! Our entire team is overjoyed right now! We will continue to work hard to improve the features and experience for our loyal customers as a result of your support.

If you need help, please contact us via live chat or by email at support@secomapp.com. We will be available whenever you require us!

Best wishes,
Dave
Free Gifts - Customer Support Team

編輯時間:2017年2月13日

I wish to update my review. After installed this app for 2 months, I feel that this is a very useful apps.

Another thing I wish to mention is their excellent and extensive customer support. I have issue at my checkout, I though is the free gift apps cause the issue, I ask for their help, they found out that the issue is cause by another apps, although the apps is not belong to Secomapp, but they are willing to help me solve the problem. I impress of the service. I feel they are really care for their customers. Not many developers will provide their service to this extent.

I really appreciate their help. Impressed by their service. Excellent!

Venust Jewelry
新加坡
使用應用程式 7個月
編輯時間:2021年11月30日

「〇〇を買ったら□□がもらえる」等で使用しました。条件もいろいろなことを設定できます。例えば、「特定の商品を含む△△円以上」や「特定のコレクションで△△円以上」等で設定できます。
また、開発者の対応が早くとても助かりました。
いつもありがとうございます!

fgj-prod
日本
使用應用程式 7個月
Secomapp 已回覆 2021年8月27日

Hi fgj-prod,

Our team is so grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Martin
Free Gifts - Customer Support Team.

2022年9月27日

great app! They have a developer who can assist you with the code editing. The CS team is great also! Great thx to Anne!

velowavebike
香港特別行政區
使用應用程式 7個月
Secomapp 已回覆 2022年9月28日

Greetings, velowavebike!

We here at Free Gifts love the great vibes you're sending our way:D
Anne is ecstatic to learn that you are pleased with her assistance!
Our staff will continue to strive for greater excellence in order to improve our service!

Please contact us by Livechat or email at support@secomapp.com if you require assistance.

We're thrilled to have you among us!
Hannah
Free Gifts - Customer Support Team

2016年12月21日

Great Customer Support. I ask for help and they respond right away.
Great App!

Benemoon
美國
使用應用程式 7個月
2021年4月27日

Trix was so helpful and a delight to talk with. She was quick to respond to all of my questions and offered to help in anyway.

babelash-dev
美國
使用應用程式 7個月
Secomapp 已回覆 2021年4月27日

Good day to you babelash-dev,

We are so excited to know that our app and services could satisfy you! Thanks to your support, we would definitely work harder to develop better features for our precious customers!

Should you need our further assistance, we are always willing to give you a hand via our live chat or email support@secomapp.com.

Best regards,
Trix
Free Gifts - Customer Support Team.

編輯時間:2023年10月9日

Anne attended me today. I just download the app and needed some support. She was great helping me, i wanted to create a special offer and she went through all the options trying to understand me step by step all the time. The main point is that she cambe back with a solution and configurated the gift for me. I recommend them ! Thanks

Three Hugs - Puériculture, Mode et Accessoires de bébé
西班牙
使用應用程式 7個月
Secomapp 已回覆 2022年4月14日

Hello Three Hugs - Puériculture, Mode et Accessoires de bébé,

That review has warmed our hearts tremendously! Anne and Louis are speechless right now because they are overjoyed!
Thanks to you, we now have even more motivation to improve our services in the days ahead:D

If you ever need assistance, please contact us by Live Chat or email at support@secomapp.com.

Best wishes,
Becky
Free Gifts - Customer Support Team.

2019年6月25日

We needed this app to offer a free tee where the customer chooses the size tee they want. This works great. Response is quick and polite. Installing code is also very quick.

Lucius
美國
使用應用程式 7個月
2017年4月16日

Great app! Works great! The support is always ready to answer your questions and inquiries.

The Kdom
阿曼
使用應用程式 7個月
2017年12月5日

It gets the job done and the support is great.

The Roark Revival
美國
使用應用程式 7個月