BOGOS.io Free Gift Buy X Get Y

Update: Over half a decade later, huge changes to the app, features, more, but still after the better half of a decade the support level is 100% up there if the best Shopify apps. Genuinely potentially number 1 across all apps. After some huge business changes over the years I was convinced customer support was going to fall off a cliff like almost every other shopify app that goes big time... BOGOS is legit a masterclass with support and making it happen for customers, i have gone and tried, used and paid for other "similar apps" but in the end talking to them is like having a letterpal on the otherside of the world but with BOGO it is legit almost as fast as a AI chatbot but by no means are they bots, over the moon with this. Big Shoutout to MINA, super patient and super effective and skilled, David the dev i spoke with too is great, Mina is topnotch and represents BOGO incredibly, big thanks to her!
I also want to suggest Shopify as a company takes a leaf out of BOGOS book when it comes to customer support, genuinely they are one of if not the last supportive app and whats awesome is they were one of the first i tried, awesome and they i swear are awake 24/7. Absolute beasts!

This was my original review below from many many years ago " I have been using BOGO Free gifts for years now and recently updated to their new updated version of the app... all i can say is I WISH other apps had the same support level that this app has. They honestly have faster support than Shopify Plus 24 hour support... they reply fast and dont waste your time! Great app!"

My vote for "number #1 on shopify"

We are facing some issues in the app and it was to be solved asap , the support team has very patiently resolved the issue. Keep up the good work , great job

Thank you Mina for her prompt response even on her weekend, I didn't her real-time response but her's there and solve the problem for me in time. More than that she teach me how to correct things. :)

Very helpful support team and quick response time. We really appreciate the support, thank you again!

The support team are really helpful (Robert, Trixie and Brian) and do go above and beyond to resolve any problems. They work quickly and have ensured we are able to use their app despite having a custom pricing app also on our site.

Very helpful and responsive of their technical support to check the issues of our store. Got settled very fast and it's a good app to use. Highly recommended :) Thanks Trix and Ellie for your help!

They were very quick and helpful with install as well as easy to use once installed! Great customer service.

very efficient and fast service

Mina was very quick to help me, and respond to my question promptly. This app has always had good customer service.

Great app for exactly what we needed and the support is brilliant - Anne was so helpful!