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Great app, does what it says. Easy to reach out to support and get set up within a day. Perfect for what we need.
Dear Little Green Radicals Wholesale,
We can’t express how excited our team were when reading your wonderful feedback! It definitely encourages all of us to keep up with improving our app and services everyday.
Please feel free to reach out to us anytime via live chat and email support@secomapp.com. It's always our pride to accompany you!
All the best,
Trix
Free Gifts - Customer Support Team.
Incredible customer service and prompt response to all questions! We would recommend it to anyone who wants to add a gift promotion program to their store.
Hello, petpawz.com.au,
We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.
Please contact us via live chat or email at support@secomapp.com if you require assistance. If you require assistance, we are always available!
We hope to be of assistance!
David
Free Gifts - Customer Support Team
David was incredible! He was super helpful and knowledgeable and fixed my issue on the spot. I was having trouble setting up a GWP with 2 gifts and he took over and made all the corrections right away so it worked just how we wanted. He also sent screenshots of what he did with explanations so I can execute myself next time. This is not the first time I needed help and they have consistently taken great care of us. They are super professional and have great follow through.
Greetings BIBA LOS ANGELES,
Thank you so much for taking the time to provide such a thoughtful comment! Your excellent comment has given us a great confidence boost, and we will utilize it to enhance our services!
Please contact us via live chat or email at support@secomapp.com if you require any extra assistance. We're always happy to help. Our top priority is to give you with the best service available!
We wish you the best of luck!
Hannah
BOGOS - Customer Support Team.
Amazing Customer Service: I have been on Shopify for many years now and have tried a lot of apps over time... nothing compares to the customer support I received form David, it was 1. extremely quick AND off hour (as I decided at 6pm to set up a new app for an email going out at 6am the next day) but 2. also very friendly and easy along the way... I'm excited to continue to use this app and have access to other (hopefully equally as awesome) Customer Representatives like David.
Hello there, Substance Nutrition,
We at Free Gifts appreciate the good vibes you're sending our way :D
David is overjoyed to hear that you are satisfied with his assistance!
In order to improve our service, our team will continue to strive for greater excellence!
If you require assistance, please contact us via Livechat or email at support@secomapp.com.
Have a fantastic day!
Hannah
Free Gifts - Customer Support Team
This app has added an incredible service to our online sales and we've certainly had a huge hike in our conversation rate since installing. What's more - their customer service is fantastic. Every time I contact them they are able to help me and are really fast. Thank you for making a great app. Love it! Highly recommend.
Great app! Useful and easy to use. Customer support is amazing, fast and very helpful even with customisation. Thanks
Dear Republic of Florence,
How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app.
May you need further assistance, please contact us via our live chat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Hannah
Free Gifts - Customer Support Team.
good interface - plus quick and responsive to helping me fix set up issues - would highly recommend!
This app has been awesome for us. We've had it for several years now. The best part truly is their customer services and development team. Anne today, was able to solve some issues I was having, brought in her development team and solved the issue. Kept testing with me until all issues were solved. Thank you and I truly appreciate you're prompt response and dedication.
Hi House of Sillage,
We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.
May you have any further requests, please contact us via our livechat or email us at support@secomapp.com. We are always ready to serve you!
Best regards,
Sam
Free Gifts - Customer Support Team.
The app is amazing! works super well. Also, the app's staffs are incredibly nice and always solve problems right away! Literally favorite app so far!
NEOGENLAB US, hope you enjoy your wonderful day!
The Free Gifts customer support staff appreciates your generosity and love.
Please get in touch with us by LiveChat or email at support@secomapp.com if you have any questions.
Customer Support Team at Free Gifts is delighted to be working with you.
Dave
Free Gifts - Customer Service Team
I'm using the app since 5 months and honestly it works perfectly. The user experience is great. But what I prefer in the app is the aftersales service, the chat is great, and people working there are always happy, fast to solve your issues and professional. Special thanks to "TRIX" on the team :)
Good day Nid de rêve,
We are all so proud that our app and support can satisfy you! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Alex
Free Gifts - Customer Support Team.