評價 (1,889)

整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
編輯時間:2019年1月2日

Very good app.
We did some beautiful customisations, here you can check the result for the "BUY 2 GET 1 FREE" offer ! www.cachecam.fr
Nice support, quick answers!

Update : Was a very nice experience, good and reactive support !

Cache Cam
法國
使用應用程式 10個月
2022年11月21日

App is very good and easy to use for adding free gifts.The best customer support!
David and Robert were very helpful!

IJDI.NET
美國
使用應用程式 10個月
Secomapp 已回覆 2022年11月22日

Good day to you IJDI.NET,

You made our day with your trust in Free Gifts app and your awesome review! Our team, especially David and Robert, is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

2022年7月4日

App was great, does what it claims to do. Very user-friendly. Attended by David, his chat support was responsive and solve my issue within a short amount of time.

escentials.com.my
馬來西亞
使用應用程式 10個月
Secomapp 已回覆 2022年7月10日

Greetings, escentials.com.my,

We here at Free Gifts love the great vibes you're sending our way:D
David is ecstatic to learn that you are pleased with their assistance!
Our staff will continue to strive for greater excellence in order to improve our service!

Please contact us by Livechat or email at support@secomapp.com if you require assistance.

We're thrilled to have you among us!
Steven
Free Gifts - Customer Support Team

2023年4月18日

This app & development team are amazing! Here is why....

1. Increased my AOV significantly
2. So easy for anyone to install and setup
3. Best customer service! I had a few modifications to the design and they made the changes so quickly, literally within the hour of being requested.

You will not be disappointed. I tried several other apps and never could get them to work properly. This one is top notch!

Hunny Prints®
美國
使用應用程式 10個月
Secomapp 已回覆 2023年4月24日

Good day Hunny Prints®!

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
BOGOS - Customer Support Team.

編輯時間:2022年11月24日

I had a great experience with Brian, Anne and David. They all helped me customise my theme for the free gift promotion for our Black Friday Sale. I am super happy with their quick service! David in particular has helped us with a lot of our promotion offerings during the Black Friday Sale. Everything I thought that was not possible, David made it possible for our store to run multiple promotions at the same time. I highly recommend this app!

Unicorn Superfoods
澳洲
使用應用程式 10個月
Secomapp 已回覆 2022年11月17日

Good day to you Unicorn Superfoods,

Thanks a ton for your wonderful feedback! Our team, especially Brian and Anne, is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Hannah
Free Gifts - Customer Support Team.

2021年10月14日

We like the appand recomended it. After long research we finaly find an easy and well working one for free gift. And Robert is great as support. He helps me to solve one strange crisis that we have with our products page even it was late at night. Thank you!

Ameissy
保加利亞
使用應用程式 10個月
Secomapp 已回覆 2021年10月15日

Hi Ameissy,

Thank you so much for leaving so awesome a review! Robert would really be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Sam
Free Gifts - Customer Support Team.

編輯時間:2018年10月5日

Great app! Very easy to use and the customer service (Brian) has been great. We have already seen many customers using this new feature. We would definitely recommend using this app to boost revenue with free gift offers.

MISHIBOX
美國
使用應用程式 10個月
編輯時間:2019年7月29日

The Free Gifts app was a huge driver of our holiday success with how it allowed us to execute on our gift with purchase strategy. Love the app. Very effective. Thank you
**update 2019- We updated our theme and now the app looks completely seamless. Worth every penny. Also customer service is super helpful and fast.

Flagandanthemdevelopment
美國
使用應用程式 10個月
2023年5月16日

Got 1st class customer support and they helped us fix our issues very fast. The app is very easy to use as well. :)

Diversitywear.dk
丹麥
使用應用程式 10個月
Secomapp 已回覆 2023年5月16日

Greetings Diversitywear.dk,

It is always a pleasure to serve you, and our team members are so happy to make you feel satisfied with our service. With your feedback, we can make even more progress on our Free Gifts app development.

If you need help, please contact our support team by live chat or email at support@secomapp.com. The possibility to serve you excites us greatly!

Much appreciated,
Hannah
Free Gifts - Customer Support Team.

2022年8月6日

Very impressed with the product and the customer service is extremely swift! It is a really good to be able to offer a free gift with purchase, cheaper than a monetary discount and is a lovely suprise and delight for customers

Beauty & Seoul
英國
使用應用程式 10個月
Secomapp 已回覆 2022年8月10日

Good day Beauty & Seoul,

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email at support@secomapp.com. We are always ready to support you!

Best regards,
Robert
Free Gifts - Customer Support Team.