評價 (1,885)

整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2023年2月20日

Anne was great to chat with, she provided very quick support.
The app is very simple & easy to use!
Highly recommend.

Paw Pantry
澳洲
使用應用程式 4個月
Secomapp 已回覆 2023年3月8日

Greetings Paw Pantry!

Anne and our entire team thank you for those awesome compliments! Our team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!

Let us know on Live Chat or email support@secomapp.com when you need us.

We will be there for you :D
Hannah
BOGOS - Customer Support Team

2023年4月19日

Great support. The team is always available and willing to go above and beyond to respond to support requests.

LOVESKIN
紐西蘭
使用應用程式 4個月
Secomapp 已回覆 2023年4月24日

Thank you very much, LOVESKIN!

We were thrilled to get such positive comments!
Thanks to your efforts, we are now even more motivated to improve our services in the next days :D

Please get in touch with us via Live Chat or email at support@secomapp.com if you need assistance.

Enjoy your wonderful day!
Hannah
BOGOS - Customer Support Team.

2022年8月10日

Anne and Brian from the support and development team helped me resolve my issue in a short span of time and I really appreciate their help. Thanks a lot team!

Discovery House Distributors Pvt Ltd
印度
使用應用程式 3個月
Secomapp 已回覆 2022年8月15日

Hi Discovery House Distributors Pvt Ltd,

Thank you so much for leaving so awesome a review! Anne and Brian would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

2021年2月24日

Not many digital savvy staffs in my team so the help on chat really helps. The service level is very high, quick response and solutions.

タッパーウェアブランズ・ジャパン
日本
使用應用程式 3個月
Secomapp 已回覆 2021年3月11日

Thanks for leaving us a review! We're glad that you had a good time with our app. Our support team would be excited to know that you enjoyed our service!

2019年8月26日

Really great application and Louis form the support team was super helpful and always willing to help and assists no matter the issue.

PurelyB
馬來西亞
使用應用程式 3個月
2019年7月9日

The tech support is amongst the most responsive, having worked with this app on a number of stores now for the past couple years. Very reliable and good at what they do.

Tyler & Gibbs
英國
使用應用程式 3個月
2021年11月25日

Stellar customer service and a development team that solves problems, FAST! I had a few issues customizing promotions for a holiday sale; Trix and Louis not only responded immediately, but they resolved my issue in minutes flat. I had no down time, and zero stress. Downloaded this app as a trial, but will be keeping it, due to their amazing service and troubleshooting!

AMP Beauty LA
美國
使用應用程式 3個月
Secomapp 已回覆 2021年11月26日

Dear AMP Beauty LA,

Our team, especially Trix and Louis, is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Sam
Free Gifts - Customer Support Team.

編輯時間:2019年1月14日

I used this app to increase the value of my offer. It really has helped me push my customers over the edge on the decision to purchase from my business. It is aesthetically perfect for my site and works flawlessly! I love it! If you're looking to increase the value your business has to offer I would highly recommend this app.

KNQ Jewelry
美國
使用應用程式 3個月
2022年12月20日

This application changed my life, it is spectacular, I do not launch a promotion without using this app, I recommend it if what you want is to launch excellent promotions in your store. His support is spectacular and I would dare to say that he is the fastest and best trained.

EZENZIA
美國
使用應用程式 3個月
Secomapp 已回覆 2022年12月28日

Hello EZENZI,

We are ecstatic and grateful for your compliments on our services! That note will undoubtedly aid us in our efforts to provide outstanding customer service!

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

Best to you,
Hannah
Free Gifts - Customer Support Team

2023年1月11日

This app is the best tool for BOGO, it is the most user friendly and straight forward out of all the available apps. I ran into a little trouble with my cart that i could not solve, I sent an enquiry with a reply with in 2 mins and problem solved with in 20 mins with the most amazing customer service. Highly recommend! This will be my go to apps for all my projects moving forward.

Breezy Brush
澳洲
使用應用程式 3個月
Secomapp 已回覆 2023年1月13日

Hello, Breezy Brush!

Thank you very much for your kind and considerate thoughts on the Free Gifts app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers.

If you have any further questions, please contact us at support@secomapp.com or via live chat. We're always willing to lend a hand if you require it!

Best of wishes,
Hannah
Free Gifts - Customer Support Team.