評價 (1,872)

整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2022年11月16日

Bon support client, Brian et David sont à rapides et à l'écoute pour résoudre tous les problèmes d'installation ou de personnalisation

Serinita Schweiz
瑞士
使用應用程式 7個月
Secomapp 已回覆 2022年11月17日

Bonjour Serinita Schweiz,

Merci d'avoir pris le temps de laisser un commentaire aussi pensif ! Nous continuerons sans aucun doute à améliorer les fonctionnalités et l'expérience de nos clients fidèles. Nous sommes vraiment heureux d'être de service et vraiment reconnaissants de votre avis!

Si vous avez besoin d'aide supplémentaire, veuillez nous contacter par chat en direct ou par e-mail à support@secomapp.com. Nous sommes toujours prêts à aider. Notre objectif principal est de vous offrir le meilleur service possible!

Meilleures salutations!
Hannah
Free Gifts - Équipe d'assistance à la clientèle

2016年11月13日

Great app and great support! Up and running in no time. Thanks guys!

Wovii
澳洲
使用應用程式 7個月
2017年8月1日

Excellent customers service, fast

Namastay Wild
美國
使用應用程式 7個月
2021年10月1日

I love how easy-to-use and reliable this app is. The support team are great and very responsive. The app provides a neat solution to quite complex problems that are notoriously hard to solve natively in Shopify

DID Electrical
愛爾蘭
使用應用程式 7個月
Secomapp 已回覆 2021年10月2日

Good day to you DID electrical,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Sam
Free Gifts - Customer Support Team.

2023年7月22日

Mina and Louis still helped me during the weekend, they solved my problems fast, what an amazing team!

Fresh Goods Market
加拿大
使用應用程式 6個月
Secomapp 已回覆 2023年8月14日

Have a fantastic day, Fresh Goods Market!

We appreciate your kind words. Mina, Louis, and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.

If you need additional help, please contact us by live chat or email at support@secomapp.com. We are always happy to be with you.

Regards,
Hannah
BOGOS - Customer Support Team

2021年3月24日

Great app but the support team is even better. Robert, Louis and the rest of the team are always on hand to resolve issues very quickly.

AesthetiCare Professional Zone
英國
使用應用程式 6個月
Secomapp 已回覆 2021年3月24日

Hi AesthetiCare Professional Zone,

We are so grateful for your trust in our Free Gifts app and even more for your kindness. Robert and Louis would definitely be happy to read your review. It's our honor to support you and be with you in your thriving business.

If you need any further support, please don't hesitate to contact us via our livechat or email us at support@secomapp.com

All the best,
Trix
Free Gifts - Customer Support Team.

2021年11月18日

I had a small customization request and Trix was super responsive and helpful and Brian was very quick to implement the changes. The best customer support I've seen in a long time!

Cambridge Mask US
英國
使用應用程式 6個月
Secomapp 已回覆 2021年11月18日

Good day Cambridge Mask US,

You made our day with your trust in Free Gifts app and your awesome review! Brian and Trix would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Richard
Free Gifts - Customer Support Team.

編輯時間:2017年2月3日

This is a great app to alert customers about free gift opportunities. the support is fast and great. I am happy I found this app. Thank you for the great work and support!
Tina.

Tkskin
澳洲
使用應用程式 6個月
2023年7月14日

5 STARS!!! this app is amazing! the customer service is A1. It's a powerful way to add to the cart value.

byjehmartinez
美國
使用應用程式 6個月
Secomapp 已回覆 2023年8月14日

Hi byjehmartinez,

Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team.

If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!

Best regards,
Hannah
BOGOS - Customer Support Team.

2023年11月22日

Great customer service, Mina supported us to ensure we could add a gift for our black friday bundle offer. We had some questions after downloading the app and reached out immediately and this was sorted out with no challenges! Great support team

Love and Trivia
英國
使用應用程式 9天