整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2016年9月1日

I rarely get apps that actually work the way I expect and want them to. This one is a gem. It was actually easier to install than similar apps I have tried. I am comfortable working with code, but I think it is great that they offer free installation for those who are not. I only wish it was less expensive or had a longer free trial period. Since my store is very new I can't afford to double my monthly Shopify expense.

Jessicas Toy Box
美國
使用應用程式 3個月
2021年8月15日

i really love this app. After research some most app i found this . This is a wonderful app the performance of the app is really Stunning. A part from all these i really appreciate the support of the team. Even weekends also they support their best, i never seen such a cooperative team.. Amazing Customer service...

Bigflex Lifescience
印度
使用應用程式 3個月
Secomapp 已回覆 2021年8月25日

Hi Bigflex Lifescience,

We are so grateful for your trust and satisfaction with Free Gifts app. Our team is all happy to know that we could support you promptly and make you satisfied! It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Cheer,
Martin
Free Gifts - Customer Support Team.

2016年10月28日

Responsive team, quick implementation, user-friendly app, and adds a new dynamic to our store

All Shades Covered
英國
使用應用程式 3個月
2021年6月18日

Support was great! Replies were fast, and the developer was able to work on our requests, and issues were resolved within an hour. This app did exactly what we needed, and more!

Luxx Lash
菲律賓
使用應用程式 3個月
Secomapp 已回覆 2021年6月21日

Good day to you Luxx Lash,

We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.

Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!

All the best,
Sam
Free Gifts - Customer Support Team.

2022年8月16日

This is the perfect app our team was looking for. Easy set up for diverse free gift rules! We are so glad that we have found this app, works so well. Also their customer service system is super great!!! David helped me set up rules for our store. His reply was so quick and he was very friendly thank you so much :) I'm sure everyone will be satisfied with this app. Highly Recommend

Wishtrend
南韓
使用應用程式 3個月
Secomapp 已回覆 2022年8月22日

Good day to you Wishtrend!

Thank you so much for your thoughtful comments about our assistance :D
Your positive feedback has given us a boost in confidence, espcially David, and we will use it to improve our services!

If you have any questions, please contact us via Live Chat or email at support@secomapp.com.
We look forward to assisting you once more!

Best wishes,
Hannah
Free Gifts - Customer Support Team

2021年7月9日

We have been searching for for an application that can handle adding a free gift to cart for almost every order (automatically adding to cart and customers not having to opt in or use a coupon code) and have been having the hardest time to find someone that can also work with subscriptions. You would think the concept would be easy to execute but it has definitely been a trial. Finally, I was able to reach out to "BOGO buy x get y" and from the beginning of contact they have provided very quick service/responses, which is really rare to find. Any questions or customizations I needed, they were able to do with a very fast turn around rate. Other apps we worked with took over 48 hours just to get an initial response. Another noteworthy thing is that their SOPs for adding code is absolutely outstanding. Their code is always very neat and always tagged. We had so many issues with another apps code just basically being all over our theme and causing so many issues. I would definitely check these guys out if you are looking for something similar to what I have described or had similar issues from others apps.

Redbarn.com
美國
使用應用程式 3個月
Secomapp 已回覆 2021年7月13日

Dear Redbarn.com,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Sam
Free Gifts - Customer Support Team.

2022年6月8日

Great app got a sale the fist day of installation and Anne in their Chat support was extremely helpful. Showed me how to work out a couple of bugs

Salt Bae Meats Butcher Shop
美國
使用應用程式 3個月
Secomapp 已回覆 2022年6月14日

Good day, Salt Bae Meats Butcher Shop!

That is an incredibly touching review! Anne is overjoyed right now!
We now have even more motivation to improve our services in the future, thanks to you:D

If you need help, please contact us via Live Chat or support@secomapp.com.

Best wishes,
Lauren
Free Gifts - Customer Support Team

2018年8月21日

John & Brian at Secomapp have been nothing short of awesome to work with. They were very accommodating and went above and behind to help integrate their app with our custom theme while refusing to accept any money from us.

Thank you so much. App is perfect.

Diamond Art Club
美國
使用應用程式 3個月
2018年8月21日

Very good support and good app, thanks Louis

Handover Sunglasses
哥倫比亞
使用應用程式 3個月
2022年2月3日

Very responsive and helpful when I needed help on installation, didn't have to wait for too long to resolve a coding issue

UK Arbortec Trade
英國
使用應用程式 3個月
Secomapp 已回覆 2022年2月7日

Hello to you UK Arbortec Trade!

You are a pleasure to work with and we are delighted to work with you on our team. Since you're so enthusiastic about Free Gifts, we know we can put in more effort to make it better.
You can reach us by live chat or email at support@secomapp.com if you need help. We're thrilled to have the chance to work with you!

Many thanks and best wishes,
Anne
Free Gifts - Customer Support Team