BOGOS.io Free Gift Buy X Get Y
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Amazing support! Their team has guided us throughout the whole installation process. There's quite a lot that has to be done through their support team though.
Dear Kanmultiple,
We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you with your other stores, too!
Best regards,
Sam
Free Gifts - Customer Support Team.
The developer helped install the app. We used Free Gifts app for a promotion, I set it up - and it worked like a charm. Thanks! -Sandy@ woodturnerswonders.com
The app was a little clunky to get started, but the support team were great at getting us sorted and also fixing my user error issues straight away. The app did exactly what we needed, with bonus add-ons.
Great support – Brian and Anne from Secomapp managed to integrate this into our Shopify 2.0 store within a few hours, and were very friendly to work with.
Good day to you Intus!
Thank you so much for taking the time to leave such a wonderful review. Brian and Anne would be thrilled to know that you are satisfied with the service! Our team will work even harder to develop new products features if you continue to support us.
We'll always be happy to see you! Please contact us at any time via live chat or email at support@secomapp.com. We are eagerly awaiting your call!
Best regards,
Hannah
Free Gifts - Customer Support Team.
These guys are AMAZING!!! The best customer support I've seen in YEARS. I was able to build a promotion with three different tiers with different gifts in each- fantastic!!! Highly recommeneded for marketers. David and the dev team were outstanding.
Good day Loop Living,
You made our day with your trust in Free Gifts app and your awesome review! David and our developer team would be really happy to know that you are satisfied with our support!
If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Henry
Free Gifts - Customer Support Team.
This app provides much needed functionality to Shopify, and the customer support is great! They helped us get things going even though it was late at night, and we got our sale up on time!
it took a little bit to get this working properly, (as we needed it) but it seem to be going good now.
support was delayed by time zones but helped us a lot.
It's a great App to add free gifts. Ann and the rest of Devs helped out a lot in customizing the app to match my theme.
Good day Jurassic Studio,
You made our day with your trust in Free Gifts app and your awesome review! Our team, especially Anne, is all happy to know that we could support and satisfy you!
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!
Best regards,
Hannah
Free Gifts - Customer Support Team.
We originally wrote a 5-start review but that was mostly down to the very good support that we received in setting up this app.
Now that we've been using it for a while here's a more accurate review.
Like too many of these Shopify apps it simply does NOT do what it is supposed to do. Integration with Shopify is awful and had has cost us 100's of hours in unnecessary customer support where the free gift hasn't triggered.
We are still using the app ... but that's only because we haven't really had the time to search for something better.
Certainly would not (and have not) jump at taking any other apps from these guys. Just too full of bugs and shortcomings. It's about a year since we started using this and haven't seen any real fixes for the terrible deficiencies.
Shame. Could be really good.
This is my favourite free gifts app! I don't love that the install requires code changes in so many places of my theme, or that each time I click 'APPLY' it re-installs the gift code in a place that I don't want it installed, but other than that it is quite robust and reliable and makes it easy for my customers to opt into their gifts. Thanks.
Dear Woohoo Body + Happy Skincare,
We are grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!
Best regards,
Sam
Free Gifts - Customer Support Team.