BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

評價 (2,509)

整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2021年7月9日

We have been searching for for an application that can handle adding a free gift to cart for almost every order (automatically adding to cart and customers not having to opt in or use a coupon code) and have been having the hardest time to find someone that can also work with subscriptions. You would think the concept would be easy to execute but it has definitely been a trial. Finally, I was able to reach out to "BOGO buy x get y" and from the beginning of contact they have provided very quick service/responses, which is really rare to find. Any questions or customizations I needed, they were able to do with a very fast turn around rate. Other apps we worked with took over 48 hours just to get an initial response. Another noteworthy thing is that their SOPs for adding code is absolutely outstanding. Their code is always very neat and always tagged. We had so many issues with another apps code just basically being all over our theme and causing so many issues. I would definitely check these guys out if you are looking for something similar to what I have described or had similar issues from others apps.

Redbarn.com
美國
使用應用程式 6個月
Secomapp 已回覆 2021年7月13日

Dear Redbarn.com,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Sam
Free Gifts - Customer Support Team.

2022年3月28日

Amazing support! Ellie was patient and kind enough with me to explain me everything I needed! Great job, guys! Keep it up!

risingsunshine
羅馬尼亞
使用應用程式 6個月
Secomapp 已回覆 2022年3月29日

Greetings risingsunshine!

Ellie and our entire team thank you for those awesome compliments! Our team will certainly try to improve our services day by day and with kindness from merchants like yours, we are more and more motivated to do better!

Let us know on Live Chat or email support@secomapp.com when you need us!

We will be there for you :D
Dave
Customer Support Team - Free Gifts

2021年7月23日

This app works perfectly and the team is super reactive and always there to help. Thank you Trix and Louis !

boutique-test-dify
法國
使用應用程式 6個月
Secomapp 已回覆 2021年7月26日

Good day to you boutique-test-dify!

Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us, especially Trix and Louis, to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Cameron
Free Gifts - Customer Support Team.

2022年4月15日

Works with discount codes on top of the gift offer! Great up, fast support, they can do custom code if you need to.

Luxury Confidence
義大利
使用應用程式 6個月
Secomapp 已回覆 2022年4月18日

Hi Luxury Confidence,

Thank you so much for your kind words about our help:D
Your positive feedback has given us a huge boost in confidence, and we'll use it to improve our services!

Please let us know if you require any assistance, as we will be available via Live Chat and email at support@secomapp.com!

We look forward to assisting you once more!

Best wishes,
Anne
Free Gifts - Customer Support team

2021年9月14日

Absolutely first class customer service. Trix was able to answer and resolve a small issue I was having when displaying an offer generated by the app with a 3rd party checkout slide bar. App works perfectly now on both desktop and mobile devices.

The Boujie Lounge
英國
使用應用程式 6個月
Secomapp 已回覆 2021年9月15日

Hi The Boujie Lounge ,

Thank you so much for your awesome review! Trix would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Sam
Free Gifts - Customer Support Team.

2022年11月15日

We were searching for a GWP app that would do everything we needed it to do for what felt like forever, and we finally found this and it's perfect! Lots of functionality and customization, an easy way to test and get a link to only show the deals to certain customers, and the customer service is VERY responsive and very helpful. They helped match the design to our store within about 2 minutes. Definitely recommended!

Verve Culture
美國
使用應用程式 6個月
Secomapp 已回覆 2022年11月17日

Greetings Verve Culture,

We just received your glowing review and we couldn't be any happier :D
With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time!

Our team will be right here over at Live chat or in the email support@secomapp.com if you ever need us! Let us know and we will be right there to assist!

Much appreciated!
Hannah
Free Gifts - Customer Support Team

2023年11月18日

I have been using BOGOS for a few days. This app is fantastic, and the customer service is exceptional. Anne and Brian were very helpful and accommodating! They helped me to set my offer. They tested it and answered all my questions! They do the work of a full-time employee for you!

Bienêtre Marketplace
美國
使用應用程式 6個月
2020年4月24日

We use this app to add free gifts for specific product variants. I was having trouble getting everything configured correctly, but I reached out to support and they were able to help with a pretty quick turn around time. Much appreciated and our store looks great.

PerformaSleep
美國
使用應用程式 6個月
2022年8月31日

Great app and great customer service. David really helped us in setting up the app. Works totally fine.

Tales & Tails
德國
使用應用程式 6個月
Secomapp 已回覆 2022年9月12日

Good day to you, Tales & Tails!

Your kindness and affection are greatly appreciated by the Free Gifts customer service team.
We are overjoyed to have received such positive feedback, and David is the happiest of us all:D

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

Best wishes,
Hannah
Free Gifts - Customer Support Team

編輯時間:2017年2月12日

This is the best "buy x get y" free app for Shopify. Easy install (they do it for you, free), easy to customize the functionality. This app has lead to many sales for us.

Also, they have the best support of any other developer I've seen.

First-rate product and company!

Aubreysommier
美國
使用應用程式 6個月