BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

評價 (2,252)

整體評分
4.9
各級評分數量
  • 92% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2021年1月11日

I am rating it 4 star since I haven't explored all its features. I haven't even use it on actual or live promotion so I cannot leave enough feedback for now.

Work Tech Shop
菲律賓
使用應用程式 21天
Secomapp 已回覆 2021年1月15日

Thank you for your review! We are constantly working on improving our product and we value your feedback.

2020年5月8日

App is good and does what it says. Overseas support was slow - we lost a full day with each response as they asked for "access to my store" repeatedly. You already have it - just *check* before requesting again. Our gift was not showing up as a choice to select in the app. I finally gave up on support and just created a new product to fix myself.

It would be nice to be able to customize style of the Cart message - this is in their CSS so u cant modify.

Alpyn Beauty
美國
使用應用程式 25天
Secomapp 已回覆 2020年5月8日

Apologize for what you've been through with our support team. We would be so appreciated if you could manage to drop us your urgent request within our working hours: 8.30 am- 6pm (Mon-Sat Noon, GMT +7). We have sent you a follow-up mail and wish to continue helping you handle all troubles with promotions.

2021年11月22日

Staff super atencioso, prestável e rápido nas respostas. Do melhor suporte ao cliente que já tive! Em relação à App, podia ser mais completa e trabalhar melhor o design e a disposição dos produtos, ocultando os que se encontrem esgotados.

SANJO
葡萄牙
使用應用程式 20天
Secomapp 已回覆 2021年11月24日

Hi SANJO,

Our team is always grateful to have you with us and it's always our pleasure to be with you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Sam
Free Gifts - Customer Support Team.

2022年11月22日

DO NOT INSTALL Continued to function after being uninstalled. Couldn't get it turned off. Worst app I have ever used.

Cornbread Hemp™
美國
使用應用程式 22天
Secomapp 已回覆 2022年11月23日

Hi Cornbread Hemp™,

Glad to know that the thing has been resolved already! If you need any further assistance, feel free to reply to ticket #130030 and our team will always be more than willing to help!

Richard
Customer Success Manager

2022年4月20日

the app is still raw and need more refinement. But the team has been super supportive to help us. All problems were sorted out and fixed. Recommend!

Amile
新加坡
使用應用程式 20天
Secomapp 已回覆 2022年4月26日

Hi Amile,

We appreciate you taking the time to leave such a thoughtful comment! We will undoubtedly continue to strive to improve the features and experience for our devoted customers.

Please contact us via live chat or email at support@secomapp.com if you require any additional assistance. We are always ready to help. Our primary goal is to provide you with the best possible service!

Best wishes!
Luz
Free Gifts - Customer Support Team

2022年3月3日

We used the app's services to set up a gift with purchase for a campaign. We had some issues with order processing due to settings in the app and (mainly) David from BOGO was happy to help! We got quick responses at all hours and they are quick when it comes to finding solutions. We eventually found a way to fix the issue!

nl.summumwoman.com
荷蘭
使用應用程式 18天
Secomapp 已回覆 2022年3月8日

Hope you are having a wonderful day,

We really appreciate you for taking the time to provide such a nice remark! David would be ecstatic! We will definitely keep working harder and harder to improve the features and experience for our loyal customers.

If you require any more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to provide you with the finest service possible!

All the best!
Steven
Free Gifts - Customer Support Team.

2019年11月28日

We had the developer help install but it's still not working. When we drop the cart below the required amount to receive the free gift it stays in the cart even though the customer has spent less than the threshold.

Madison + Mallory
美國
使用應用程式 20天
2022年9月13日

Just signed up for this app, needed some additional customisation - support so far has been excellent - very fast and very helpful.

SWIISH
澳洲
使用應用程式 大約15小時
Secomapp 已回覆 2022年9月22日

Good day to you SWIISH!

Thanks so much for your kind appreciation of our team! Everyone was so thrilled to have been a part of your campaign!

If you ever need assistance with upcoming ones just message us via LiveChat or send us an email at support@secomapp.com!

It's always a joy to have you!
Hannah
Free Gifts - Customer Support Team.

2017年4月5日

Really quick install, great customer service! the app gave us great results from our email marketing campaign. Can't wait to try out all the options that come with the app.

1000hour
澳洲
使用應用程式 14天
2018年11月23日

I am pretty happy about this app, and the customer service ! Louis has been awesome with me. Now I will check if this app is able to convert my customers !

mylovingbrushes
法國
使用應用程式 13天