BOGOS: Free Gift Bundle Upsell
符合我們成效、設計和整合層面的最高標準。 深入瞭解「在新視窗中開啟」
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根據評分
I'm new to this app and Delwyn was very patient and helpful in getting my first offer set up correctly!
Thank you for your wonderful 5-star feedback! We're glad Delwyn could guide you through the start of your BOGOS journey and make your initial campaign feel clear and ready to go. We’ll be sure to share your kind words with her.
From BOGOS team with love 💗
Naomi was very helpful! She walked me through setting up a specific link + free gift BOGO discount. She was quick and professional! Thanks again, Naomi!
Thank you for sharing this wonderful feedback! We’re glad Naomi could guide you through the specific link and free gift setup clearly, so your offer was ready the way you needed. We’ll be happy to pass your kind note along to her.
From BOGOS team with love 💗
Even though we’re still on the free plan, Amy from BOGOS responded quickly to our requests for minor adjustments. The app’s features are, of course, excellent, but the support from the backend team is also outstanding, and we have complete trust in them. Thank you!
We truly appreciate you taking the time to share this with us. It means a lot to know Amy could make things smoother for your store and help strengthen your confidence in our team.
From BOGOS team with love 💗
We've tried a few free gift apps with pretty disappointing results. BOGOS has been pretty much flawless, and the support is excellent. Keep up the great work!
We truly appreciate you giving us a chance after your previous experiences! It means a lot to know everything has been running smoothly and that our team could support you along the way. Your encouragement really motivates us to keep improving.
From BOGOS team with love 💗
We used Bogos for our very special occasion: our 10 years anniversary. It worked perfectly an whenever I will need a "free gift" app again I will use Bogos!
Thank you for choosing us for such a meaningful milestone. It means a lot to know everything ran seamlessly for your celebration, and we’d be honored to support your store again whenever another campaign comes around.
From BOGOS team with love 💗
"Great app, even better support! Had a small issue and the customer service team was on it right away — fast, helpful, and kind. The app itself is smooth and does exactly what it promises. 5 stars without hesitation."
Thank you for taking the time to share your experience! We're delighted to know that our team could assist you promptly and make things smoother along the way. Your kind words truly encourage us to keep delivering reliable support for our merchants.
From BOGOS team with love 💗
The support from the team is fantastic, had some issues with creating products from the bundles and they fixed the issue in great time and their correspondence was extremely punctual and clear. We wanted to add some products bundles to upsell and there is lots of different options for us within the app for this.
We’re so glad our crew could resolve the setup challenge promptly and keep everything easy to follow along the way. It also means a lot to know the solution is giving your store flexible ways to drive more value from each purchase. Thank you for taking the time to share such thoughtful feedback.
From BOGOS team with love 💗
Naomi was very helpful in figuring out the best way to run a specific offer. She was patient during the process and we were able to launch an offer with the specific criteria I needed. Great experience!
Thank you so much for sharing such a thoughtful review! We’re truly happy to hear that Naomi could guide you through the setup with care and patience, especially for an offer with specific requirements. It means a lot to know everything came together and your campaign was successfully launched. We’ll be here whenever you need a hand with your next promotion.
From BOGOS team with love 💗
Fantastic app. I have been using it for years!! Support is top-notch too.
Thank you so much for your generous feedback! We’re delighted to be part of your long-term journey and truly appreciate your trust in our team.
From BOGOS team with love 💗
UPDATE: THEY SOLVE MY PROBLEM !!!!
Being charged for months for an app that isn't even installed
This app has been charging my store $69.99 USD every month, even though the app does not appear anywhere in my Shopify admin panel — it is not listed under installed apps and cannot be found or uninstalled.
I have been billed for multiple invoices for a service I am not using and have no way to access. To make things worse, the support team is completely unreachable — there is no effective way to contact them to request a cancellation or get any kind of resolution.
This is unacceptable. Charging customers for an app they cannot find, use, or uninstall, and then being impossible to contact, is a serious problem. I strongly advise other merchants to be very careful before installing this app. If something goes wrong, you may end up stuck in the same situation — paying indefinitely with no way out.
Dear Marina,
We’re really sorry to hear about your experience, and we completely understand how concerning this situation must feel.
From our system, we can confirm that the app had been installed and the charge was activated on your store. Additionally, there were also orders generated through the app, so it wouldn’t be possible for the app to appear without being installed at some point.
Could you please help double-check with your internal team (or anyone who has access to your Shopify admin) to see if the app was installed previously or under another account?
We’ve also been trying to reach you via email at marilia@somosfeel.com.br
. Kindly take a moment to check your inbox (and spam folder if needed) and reply there so we can assist you further and resolve this as quickly as possible.
We’re here to help and will make sure this gets sorted out for you.
Sincerely,
Zee - Customer Support Leader at BOGOS
