BOGOS.io Free Gift BOGO Bundle

BOGOS.io Free Gift BOGO Bundle

評論 (2,538)

整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2023年12月27日

Good customer care, I have always got excelent support

L'OCCITANE EN PROVENCE
墨西哥
使用應用程式 3年多
2021年8月15日

It's a great app, does what it needs to do. Would love some more customisation features in terms of the GUI but overall happy with it. The customer service is amazing.

We Might Be Tiny (US)
澳洲
使用應用程式 3年多
Secomapp 已回覆 2021年8月16日

Dear We Might Be Tiny (US),

Our team is grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Rio
Free Gifts - Customer Support Team.

2024年7月16日

I give 4 stars because the app only works well for shops with one language. I am eagerly waiting for it to be developed for multilingual shops as well.
I had a small problem with the app and Mina from customer service helped me, and everything was solved in no time. For Mina's service 5 Stars.

PerlineBeads
瑞士
使用應用程式 大約1個月
2018年12月18日

App works as advertised and the customer and technical support has been excellent. Only giving 4 stars because the default styling of the gift widget is pretty ugly and I had to do a fair amount of css to make it look acceptable, however it is nice that the style is customizable if you know CSS. Also, if you add a new product to your store that you want to qualify for triggering an offer, the app doesn't auto sync it.

Paskho
美國
使用應用程式 大約3年
2021年3月26日

App is used mostly for gift with purchase promos and it works well. Customer support goes above and beyond to always help - Robert is always awesome.

NEST New York
美國
使用應用程式 接近3年
Secomapp 已回覆 2021年3月26日

Dear NEST New York,

We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are always ready to support you!

Best regards,
Trix
Free Gifts - Customer Support Team.

2018年11月28日

Overall, I've had a good experience with this app. It does what it says, i.e. allows me to seamlessly implement freebies on my store. I do feel it can do with a UI upgrade to make it slightly more user friendly and aesthetic from a consumer POV. In terms of service, no complaints at all. The team has consistently been prompt, helpful and effective in resolving all my concerns on not one, but multiple occasions. Good stuff.

Thephylife
印度
使用應用程式 接近3年
2021年12月15日

The platform can be a little bit buggy, however, the customer service is amazing and help you fix things instantly! Can't fault the customer service - Brian & Robert have been great.

Evidence Skincare
澳洲
使用應用程式 接近3年
Secomapp 已回覆 2021年12月17日

Hi Evidence Skincare,

Our team is all grateful to have you with us and it's always our pleasure to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Sam
Free Gifts - Customer Support Team.

2023年4月25日

I have to thank both David and Louis for helping me install and get my first offer on our website today, they have both been very helpful, knowledgeable, and also patient with me. The app is now up and running and I have my first 2 offers on so let's hope it brings in some sales, I have given it a 4 star rating as there is a couple of limitations to headings and such like which David has told me they are working on that would improve the app.
Kind Regards Mick, Collared Creatures

Collared Creatures LTD
英國
使用應用程式 2年多
Secomapp 已回覆 2023年4月25日

Hello Mick!

This is Hannah from BOGOS Support team, and I just wanted to pop in and say thank you for your kind and helpful feedback about the app. David and the rest of the team have taken note of your recommendations about the headings, and we'll definitely keep that in mind as we work on improving the app. We're always striving to provide the best possible experience for our awesome customers (that's you!), so your input means a lot to us.

We're really excited to work with you on the gift campaign! If you have any further questions, please contact us via live chat or email at support@secomapp.com.

Best wishes,
Hannah
BOGOS - Customer Support Team.

2017年5月4日

Secomapp's Free Gifts app is a fantastic concept with almost perfect execution. I've been using their app for well over a year now and have seen it evolve. The team is always responsive when it comes to customer service. The app is very flexible and allows for a lot of creativity with promotions. My only 2 gripes are when a customer meets the criteria for a free gift, it can sometimes take a few extra seconds for the gifts to load in the shopping cart, which, from a UX standpoint results in the occasional customer complaint. Also, if I'm offering free gifts on two separate products, it gets confusing as to what the customer is getting and why. All in all, I'm happy!

Bodyhealth Com
美國
使用應用程式 2年多
2020年12月18日

This app is fairly easy to use and whenever I've had issues with liquid code that were above my paygrade, the developer team was able to fix my issue quickly and effectively.

CRISLU
美國
使用應用程式 2年多
Secomapp 已回覆 2020年12月21日

Thank you! I really appreciate your feedback. Our support team would definitely be happy to read your review.