整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2019年9月22日

This app made a massive difference to how our cart operates in the best possible way. Customers really like to see the extra items physically in their cart and though the interface is a little clunky, the app is super powerful and can do anything we’ve wanted so far, very pleased!

Great White North VC
加拿大
使用應用程式 接近5年
2023年3月17日

Super speedy response/help with support! Have had nothing but a great experience with this app! :)
Would recommend!

Scribble Prints Co.
美國
使用應用程式 4年多
Secomapp 已回覆 2023年3月22日

Dear Scribble Prints Co.,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our BOGOS app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

2020年6月19日

I have used this app for more than 4 years and we get so much ROI from this one app - it is great. I also really like and appreciate their fast and responsive customer service. Their team have made many customization to app for us.

DERMA E
美國
使用應用程式 4年多
編輯時間:2021年8月30日

Great Help! very nice support team and always a very quick answer. Problem was solved after 30 minutes.

Ginsonline
比利時
使用應用程式 4年多
Secomapp 已回覆 2021年3月29日

***UPDATE Apr 12, 2021
Hi Ginsonline Team,
We have tried to contact you via several tickets including: #97289, #97067, #96635 regarding the issue with $0 products. Could you please check your mailbox and let me know your thought?

-------------
Hi Ginsonline,
I’m really sorry for your unhappy experience! Our Developer Team has completed fixing the issue for you. We have replied to you via ticket no #96635. Could you please check your mail box and let me know your thought?
Thank you so much!
Robert
Free Gifts – Customer Support Team

2023年8月29日

Very useful Application with a great support. We have been using the application and happy with its performance.

One Organic - Australia
澳洲
使用應用程式 接近2年
2023年7月7日

By far the BEST app for BOGOS and Free Gifts! I cannot say enough good things about the team at Secomapp - they are incredibly responsive and helpful. This app works exactly as it should and has helped us double our sales since installing it! You will not regret using this app!

Brutus Monroe
美國
使用應用程式 接近4年
Secomapp 已回覆 2023年8月14日

Good day to you Brutus Monroe,

Thank you so much for leaving us so awesome review! With your precious feedback, it motivates us to keep on improving the app and develop better features for our precious customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. We always appreciate you so much!

Best regards,
Hannah
BOGOS - Customer Support Team.

2023年7月20日

A thousand star for u're pretty and cleaver customer support Anne
Good apps, nice UI, easy to use, and help full for make an offer

Trapo Indonesia
印尼
使用應用程式 3年多
Secomapp 已回覆 2023年8月14日

Trapo Indonesia, hope you enjoy your wonderful day!

The BOGOS customer support staff appreciates your generosity and love. Especially Anne - she is thrilled to know that you are satisfied with their assistance!

Please get in touch with us by LiveChat or email at support@secomapp.com if you have any questions.

We are delighted to be working with you.
Hannah
BOGOS - Customer Support Team

2020年7月13日

Really not good. The app creates a free variant on our website that is visible on our website, we tried to hide it many times but there is nothing to do. People can hack it and add free products to their orders. We have contacted the app many times without any chance to make it work, we paid developers to work on it but there is nothing to do...

111SKIN UK
英國
使用應用程式 4年多
Secomapp 已回覆 2020年7月16日

So sorry for your unhappy experience. But as our last email, you just required us to leave it for your developer to handle the app and then things just got out of our control. We have just sent a quick follow-up mail, please reply to it and we can have a chance to back you up carefully. Thanks!

2018年7月13日

Best customer experience ever. They were very helpful!

Rocky Mountain Barber Company
加拿大
使用應用程式 4年多
編輯時間:2017年2月27日

The customer support was amazing. They even answered my email on Saturday! My request for customization was done in one day. I would recommend it to anyone who is on the fence.

Evesgarden
美國
使用應用程式 4年多