整體評分
4.9
各級評分數量
  • 91% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
編輯時間:2023年9月19日

The moment we reached out with questions about setting up rules, they responded promptly and provided clear and concise guidance that made the entire process a breeze. The team especially David not only resolved my query but also ensured I fully understood the rule setup, which was immensely helpful. Appreciate it.

Dermalogica Malaysia
馬來西亞
使用應用程式 接近3年
2017年10月30日

The app is the only one that allows you to have full control on the display of the free gifts on product pages and seamlessly add to basket dependent on whatever conditions of purchase you set. Support and modification since to tweak the app has been quick, professional and successful. Recommend!

Londonluggagetest
英國
使用應用程式 接近3年
2022年12月29日

The app & its customer care are super amazing . would like to thank Anne for the quick help & the resolution .
good going
also would like to know other features or services

T T Bazaar
印度
使用應用程式 接近3年
Secomapp 已回覆 2023年1月6日

Thank you very much, T T Bazaar!

We were thrilled to get such positive comments!
Thanks to your efforts, we are now even more motivated to improve our services in the next days :D

Please get in touch with us via Live Chat or email at support@secomapp.com if you need assistance.

Enjoy your wonderful day!
Hannah
Free Gifts - Customer Service Team

2023年4月5日

Thank you for the exceptional service and support. I really appreciated the speed at which you helped with reviewing our new theme to meet our timeline.

Thank you

EnduroShield Australia
澳洲
使用應用程式 接近3年
Secomapp 已回覆 2023年4月7日

Greetings EnduroShield Australia,

It is always a pleasure to serve you, and our team members are delighted to have you on board. With your support, we can make even more progress on our app development.

If you need help, please contact our support team by live chat or email at support@secomapp.com. The possibility to serve you excites us greatly!

Much appreciated,
Hannah
BOGOS - Customer Support Team.

2021年5月27日

Great support from Trix and Brian. They helped us set up the app across multiple stores, and the responses are lightning-fast.

KazeOrigins Austria
香港特別行政區
使用應用程式 接近3年
Secomapp 已回覆 2021年6月3日

Good day to you KazeOrigins Austria,

It's so great to hear that we can be with you in multiple stores! Your awesome feedback would surely excite Brian and Trix. Our team are all happy to support and accompany you in your business.

If you need further assistance, please contact us via our livechat or email us at support@secomapp.com. There's nothing more important to us than your satisfaction and success!

Best regards,
Trix
Free Gifts - Customer Support Team.

2021年7月8日

This app has a good amount of flexibility allowing various ways to setup gifts. The best part is the customer service and assistance setting up what you’re trying to do. I ran into a couple technical issues with coding between other apps and they were super helpful and fast at fixing it! And it wasn’t even their app causing the issue! Great app.

Kalumi
美國
使用應用程式 接近3年
Secomapp 已回覆 2021年7月9日

Hi Kalumi,

We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Cheer,
Martin
Free Gifts - Customer Support Team.

2015年7月8日

Good app and good service. Does what it's supposed to do.

Primitiveskate
美國
使用應用程式 接近3年
2021年4月30日

Immaculate support! Solved multiple issues I had so quickly. App is quite detailed whilst still being easy to use, giving so many options when choosing different offers. Works perfectly for our business.

Issada Cosmetics
澳洲
使用應用程式 接近3年
Secomapp 已回覆 2021年5月3日

Good day to you Issada Cosmetics,

We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.

Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!

All the best,
Trix
Free Gifts - Customer Support Team.

2020年11月23日

Very usefull, high convertion, and simple to use app. Fast and kind customer service that answered even in the weekend!

Vini e Distillati Angelo Delea SA
瑞士
使用應用程式 接近3年
編輯時間:2023年4月24日

As a marketer, this app is quite useful for running promotional campaigns. I've just recently switched to the latest version, which appears an improvement. The support team are always very helpful.

Technique Tools
澳洲
使用應用程式 接近3年
Secomapp 已回覆 2022年7月3日

Hello, Technique Tools.

Thank you so much for your thoughtful response! We will undoubtedly continue to strive to improve the features and experiences of our loyal customers in order to achieve perfect customer support, and we will rely on your helpful reviews to do so.

If you require additional assistance, please contact us via live chat or email at support@secomapp.com. We are always willing to assist. Our number one priority is to give you the best service possible!

Best wishes,
Bert
Free Gifts - Customer Support Team