BOGOS: Free Gift Bundle Upsell

didnt try... to expensive

This app didn't work the way we wanted for our site. But customer service was great!

We originally wrote a 5-start review but that was mostly down to the very good support that we received in setting up this app.

Now that we've been using it for a while here's a more accurate review.

Like too many of these Shopify apps it simply does NOT do what it is supposed to do. Integration with Shopify is awful and had has cost us 100's of hours in unnecessary customer support where the free gift hasn't triggered.

We are still using the app ... but that's only because we haven't really had the time to search for something better.

Certainly would not (and have not) jump at taking any other apps from these guys. Just too full of bugs and shortcomings. It's about a year since we started using this and haven't seen any real fixes for the terrible deficiencies.

Shame. Could be really good.

I found it difficult to cancel this app and get in touch with customer support but after I complained with a 1 star rating they were attentive and helpful so upgrading from 1 to 3 stars.

Very good app for free gifts, but too expensive for using it just for this action. I was hoping the app would let me run a 3 for 2 (buy 2, get 1 free) on selected collections, letting the customer pick the 3 items and then adjusting the cart total for the cheapest item to be free. The app works very well, but it would be nice to add more functions to justify its high price.

The app is easy to set up and very clear. The support is very easy to reach, very friendly and also fast. I would like to thank Mina in particular - her friendliness and thoughtfulness are impressive. Unfortunately, there are a number of bugs in the app, which are solved immediately by the support team, but they are annoying - especially given the price of the app. This brings me to the reason for the 3 stars: the price is unfortunately not justified for the number of functions - there are other apps that are cheaper and offer more.

I initially liked it. However, it does not work for cell phones. Until they solve, I am not giving it their 5 stars.