Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.

Edited February 12, 2017

This is the best "buy x get y" free app for Shopify. Easy install (they do it for you, free), easy to customize the functionality. This app has lead to many sales for us.

Also, they have the best support of any other developer I've seen.

First-rate product and company!

Aubreysommier
United States
6 months using the app
February 2, 2022

Had some issues with the functionality of the app due to some settings on our end. Reached out to customer support and Anne was quick to respond and fix the issues. Ver happy!

Dallmann Confections
United States
6 months using the app
Secomapp replied February 7, 2022

Nice day to you Dallmann Confections!

Please accept my heartfelt thanks for your kind remarks and valuable feedback on the Free Gifts app. It means the world to us, and we'll do everything we can to improve the service for our loyal customers.

Contact us via live chat or email at support@secomapp.com if you have any more questions. We're always here to lend a hand!

Looking forward to assisting you soon!
Ferb
Free Gifts - Customer Support Team

November 22, 2021

The application is super convenient and makes me generate additional business. A team that responds quickly in case of problems. I highly recommend this application.

Génération Culinaire
France
6 months using the app
Secomapp replied November 23, 2021

Good day Génération Culinaire,

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Alex
Free Gifts - Customer Support Team

August 8, 2020

Great app, helped accomplish what we needed when running promos. Brian helped customize what was needed, amazing customer service!

Jump.ca
Canada
6 months using the app
July 31, 2018

He provides excellent support whenever needed . Quick response and almost turns up with a solution or work around . Thanks Nicolas.

Slidebelts
United States
6 months using the app
March 8, 2022

Really useful app for free gifts and has the best customer service out of any app we have used. Cannot rate it highly enough

WellEasy
United Kingdom
6 months using the app
Secomapp replied March 11, 2022

Good day, WellEasy!

Thank you so much for your thoughtful and kind comments about the Free Gifts app. It means a lot to us, and we'll do everything we can to make our long-term clients' experience better.

Please contact us at support@secomapp.com or via live chat if you have any more queries. If you need assistance, we're always glad to help!

Best wishes,
Angie
Free Gifts - Customer Support Team.

August 2, 2019

This app is really fun and adds a lot to my store. I had some issues and the developers were quick to solve them. Offering gifts to your customers makes them feel appreciated and might just bring them back again and again. I would highly recommend this app!

The Glacier Co
United States
6 months using the app
April 4, 2023

Very good and effective app. Thanks to the customer service staff for their patience in explaining and adjusting

4FunGift
China
6 months using the app
Secomapp replied April 7, 2023

Hello 4FunGift,

Thank you so much for taking the time to write such a kind review! Thanks to your useful feedback, our development team is inspired to keep improving the software!

If you require any additional assistance, please contact us by live chat or email at support@secomapp.com. We're always willing to assist. Our first priority is always to provide you with the best possible service!

We wish you the very best!
Hannah
BOGOS - Customer Support Team

July 15, 2022

Amazing app, working seamlessly and does exactly what it is supposed to do, also the support team is great and very helpful.

Fiery Cosmetix
Israel
6 months using the app
Secomapp replied July 19, 2022

Thank you kindly, Fiery Cosmetix!

We were ecstatic to hear such good feedback!
We now have even more drive to improve our services in the next days as a result of your efforts:D

If you need help, please contact us by Live Chat or by email at support@secomapp.com.

Have a fantastic day!
Shannon
Free Gifts - Customer Service Team

April 26, 2022

This app has been really helpful in offering samples at checkout to our customers, thus improving customer experience and conversion. The team are always super helpful and quick with any questions and queries that pop up.

Bondi Sands Europe
United Kingdom
6 months using the app
Secomapp replied April 26, 2022

Hello Bondi Sands Europe,

We at Free Gifts appreciate the kind compliments you just left :D
This review will be immensely helpful to us as we seek to provide the best possible customer service!

Please contact us via Live Chat or email at support@secomapp.com if you have any questions.

I eagerly await the opportunity to serve you!
Blake
Free Gifts - Customer Support Team