BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,394)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its easy-to-set-up Buy-One-Get-One offers and customizable discount features. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The real-time analytics are particularly valued for tracking promotional success. Customer support is noted for its responsiveness and effectiveness, even during weekends and holidays, enhancing the overall user experience.

November 28, 2024

Really helpful support team which I always appreciate.

Vivie Intimates
United States
November 28, 2024

Pretty good. The help in the live chat is the best part.

Pinstachiio
Australia
November 28, 2024

Great app - setup was a breeze and customer support (Mina) was super responsive and quick to help with my questions.

Paper Rex Shop
Singapore
November 15, 2022

We were searching for a GWP app that would do everything we needed it to do for what felt like forever, and we finally found this and it's perfect! Lots of functionality and customization, an easy way to test and get a link to only show the deals to certain customers, and the customer service is VERY responsive and very helpful. They helped match the design to our store within about 2 minutes. Definitely recommended!

Verve Culture
United States
5 months using the app
Secomapp replied November 17, 2022

Greetings Verve Culture,

We just received your glowing review and we couldn't be any happier :D
With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time!

Our team will be right here over at Live chat or in the email support@secomapp.com if you ever need us! Let us know and we will be right there to assist!

Much appreciated!
Hannah
Free Gifts - Customer Support Team

September 28, 2016

So far I have used the app only for the Free Gifts function. The team helped me resolve issues that I had implementing the feature with a banner in my cart. I plan to try out some of the other uses going forward.

Black Lotus Jewelry
United States
5 months using the app
November 27, 2024

I just downloaded this APP today and my god not only the app but the customer service chat is beyond exceptional. In 2 min I was assisted by David and then Anne and they both resolved my issues literally right away. And the great thing about this is, if there is any custom coding work that needs to be done to make sure the app features work on your theme, they will have they Dev team code it in just a few hours and have you straight.
Highly recommend. The support team is great. Thank You David and Anne.

Master of Bling
United States
November 27, 2024

The support team has been incredibly helpful! David from the support chat and Raw from the development team solved my issues with our discount codes and custom cart integration very quickly, and in time for our big Black Friday sale. I'm confident if any issues arise in the meantime, they'll be able to help. Thank you!

Morphogen Nutrition
United States
February 26, 2024

Great support and communication!

Kotia
Australia
35 minutes using the app
January 16, 2022

This is the only GWP app that worked for us, the rest were causing constant issues with our customer experience and were really slow. The support is great too, really efficient and helpful. Highly recommend.

SuperFeast
Australia
5 months using the app
Secomapp replied January 16, 2022

Hello, SuperFeast!

This is the Customer Support Team of Free Gifts. Thank you very much for your kind words on the Free Gifts app, as well as your constructive criticism! Your support means a lot to us, and it will motivate the Free Gifts Team to keep improving the services for our loyal clients.

Please contact us via our live-chat or email at support@secomapp.com if you have any additional requests. We are always willing to help!

All the best,
Daya
Free Gifts - Customer Support Team.

June 3, 2022

Great app!
David Nguyen is supportive!
Fast response and informative! There is nothing more to expect!

asianoeki
Japan
5 months using the app
Secomapp replied June 3, 2022

asianoeki, Have a fantastic day!

The Free Gifts customer service team is grateful for your kindness and affection.
We are ecstatic to have received such good feedback, and David is the happiest of all of us:D

If you have any questions, please contact us by LiveChat or email at support@secomapp.com.

So happy to be working with you
Daniel
Free Gifts - Customer Support Team