BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Reviews (2,395)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales with its easy-to-set-up Buy-One-Get-One offers and customizable discount features. It's praised for its user-friendly interface, seamless Shopify integration, and reliable performance. The real-time analytics are particularly valued for tracking promotional success. Customer support is noted for its responsiveness and effectiveness, even during weekends and holidays, enhancing the overall user experience.

November 21, 2023

100% recommend. This app fills the gap between the core Shopify functions and what customers and shop owners alike actually want. No more confused customers swamping my customer service reps during busy periods! I've deleted other apps in favour of this one, and I plan to install it on my 3rd shop later this week. It's really easy to use - Just watch the youtube videos. And if you have any issues, the customer support from Ellie was is top tier! Super quick, polite and very helpful. Thanks again Ellie!

TheraJoint+
Australia
4 months using the app
November 6, 2023

Super nice app and super nice assistance!

Maqua Cosmetics
Italy
4 months using the app
November 26, 2023

Mina from BOGOs support was amazing! She helped me create our first BOGO and made the process easy and painless.

Happy Dad | Hard Seltzer
United States
4 months using the app
August 8, 2021

This is a really great app!!! I love all the free gift options/settings and Robert was awesome for mostly setting all this up for me. I first installed and then deleted this because I could not make it work-but I'm sooooo glad I gave it another chance and let them do the setup.

Affirm The Word
United States
4 months using the app
Secomapp replied August 10, 2021

Dear Affirm The Word,

Our team is so grateful to have a second chance to have you with us and we can't be any happier to have satisfied you with our app and services! Robert would be extremely happy to read your feedback. Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Martin
Free Gifts - Customer Support Team.

April 27, 2018

Very versatile app. Good technical support too.

Scoothq
United Kingdom
4 months using the app
September 27, 2021

Trix and Louis are extremely helpful. Top-notch customer service!!
The app does what it says, finally a quick and reliable app with prompt service!

skinsister
United Kingdom
4 months using the app
Secomapp replied September 29, 2021

Nice day to you skinsister,

Thank you so much for leaving so awesome a review! Trix and Louis would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

May 30, 2022

The app is very easy to use. The Secomapp team is very helpful in customizing the features. Dave and Henry are both so patient in accommodating the requests and queries. Keep up the good work!

Jurlique Australia
Australia
4 months using the app
Secomapp replied May 31, 2022

Thank you so much, Jurlique Australia!

That review made us very happy! David and Henry are speechless right now due to their excitement!
Because of you, we now have even more motivation to improve our services in the coming days:D

If you require assistance, please contact us via Live Chat or email at support@secomapp.com.

Have a wonderful day!
Ellie
Free Gifts - Customer Support Team

June 20, 2022

Amazing App! really fast live costumer service, they helped to set up the app and configuration really quick!

rivabrand
United States
4 months using the app
Secomapp replied June 28, 2022

Hi there, Rivabrand.

Thank you so much for your kind words about our assistance:D
Your excellent comment has given us a lot of confidence, and we will use it to improve our services!

Please let us know if you have any questions or need assistance; we'll be available via Live Chat and email at support@secomapp.com!

We look forward to working with you again!

Best wishes,
Artemis
Free Gifts - Customer Support Team

Edited April 3, 2018

App works great. Had some trouble with email responses from them but nothing that couldn't be resolved. They were really great & helpful folks.

They definitely tried to reach out when they found my negative review which just goes to show that they want to live up to the standard that they are supposedly known for - which is a great thing.

Ellana Cosmetics
Philippines
4 months using the app
May 13, 2021

Absolutely THE BEST! I searched a wile and FreeGift is very professional! With a super client service! Thank you!!!

Enrico Rizzi Milano
Italy
4 months using the app
Secomapp replied May 14, 2021

Hi Enrico Rizzi Milano,

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Rio
Free Gifts - Customer Support Team.