Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.

February 28, 2024

Mina's support is wonderful. Thanks so much

Caraci Sicily Food
Italy
43 minutes using the app
April 18, 2023

This app & development team are amazing! Here is why....

1. Increased my AOV significantly
2. So easy for anyone to install and setup
3. Best customer service! I had a few modifications to the design and they made the changes so quickly, literally within the hour of being requested.

You will not be disappointed. I tried several other apps and never could get them to work properly. This one is top notch!

Hunny Prints®
United States
10 months using the app
Secomapp replied April 24, 2023

Good day Hunny Prints®!

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
BOGOS - Customer Support Team.

November 23, 2023

REALLY useful and perfect Customer service, Thanks for the help "Anne" !

CBDeer
France
About 22 hours using the app
November 3, 2023

They were incredibly prompt in addressing the issue, and I am truly delighted with their service. I'll leave a detailed and appreciative review.

Reboncel USA
United States
2 months using the app
July 20, 2023

I was recommended BOGOS by a friend after I mentioned I needed an easy-to-use "free gift with purchase" app. Installing it ended up being one of the best decisions I've ever made.

Not only is it easy to setup and just WORKS, but the customer service is BEYOND what most apps will ever offer. Rarely is there ever an issue, but when there is one, they're on top of it and fix it fast.

My business basically is only profitable with "free gift with purchase" deals and I use BOGOS to make it work. So I quite literally depend on BOGOS to keep my business alive and profitable. It's that good.

Wicked Warlock
United States
5 months using the app
Secomapp replied August 14, 2023

Dear Wicked Warlock,

This is BOGOS - Customer Support Team. Thank you so much for your compliment on the BOGOS. Your support means the world to us and it would encourage BOGOS Team to work tirelessly to improve the features for our valued customers.

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We are always ready to serve!

Best regards,
Hannah
BOGOS - Customer Support Team.

July 25, 2023

Support have been excellent, upon contacting them regarding an issue on a few of our websites they resolved the issues within a matter of minues. The team at Secomapp were very quick and efficient at fixing the problems and getting our sites working properly again

Federal Bikes
United Kingdom
Almost 5 years using the app
Secomapp replied August 14, 2023

Hi Federal Bikes,

We are so grateful for your trust and satisfaction with BOGOS app. It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Cheer,
Hannah
BOGOS - Customer Support Team.

October 31, 2023

Great support team. Fixed my issue within minutes

coiffissimo
France
About 1 month using the app
November 18, 2023

I have been using BOGOS for a few days. This app is fantastic, and the customer service is exceptional. Anne and Brian were very helpful and accommodating! They helped me to set my offer. They tested it and answered all my questions! They do the work of a full-time employee for you!

Bienêtre Marketplace
United States
About 5 hours using the app
April 12, 2024

I just downloaded the app and Anne & Brian have already been very helpful. Excited for the potential of this app on my brand's store!

FishVault
United States
May 8, 2023

When i have a problem, they kindly find a way as if it's their own. It is impressive that they solved the problem quickly and that continuous feedback was possible even though I was away for a while.

MEDICUBE SG
Singapore
About 3 years using the app
Secomapp replied May 16, 2023

Hi MEDICUBE SG,

Thank you very much for your awesome review. Our team is happy to know you are satisfied with our support! Your lovely words definitely motivate us to work harder to improve our apps and our support team.

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!

You really made our day,
Hannah
Free Gifts - Customer Support Team.