Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.

March 23, 2024

BOGO team, especially Mina is the best! Have been using them for close to 8 years now, since 2016 and they are by far the best free gift app.

Fast to respond, available basically Monday to Sunday for support and provides really great free gift experience for our customers!

Totemo Kawaii Shop
Canada
Over 4 years using the app
March 27, 2024

We have used this plugin for a couple of years now. For 99% of the time it has ran perfect however there have been a couple of occasions where there has been an issue with our offers. Whenever this has happened the support has been spot on, no matter what time we always get a response and you can tell they are working their hardest to get the issue fixed.

cbdasylum.com
United Kingdom
Over 1 year using the app
April 10, 2024

Mikie was attentive, helpful and worked fast to resolve our customization questions while running two sales simultaneously. She was patient while I checked that all was working correctly after the fixes and made sure to stay on the chat with me until all was perfect. We look forward to using their app more!

évolis® USA
United States
11 months using the app
March 25, 2024

Thank you so much Mina for resolving my issue. I faced a serious problem regarding the gift and code being applied simultaneously by the customers on my website after the last Shopify update but (Mina) has solved this problem for us in no time. Thanks again.

BBA by Suleman
Pakistan
Over 3 years using the app
March 26, 2024

After encountering some issues, customer service (Anne) replied almost instantly and was really helpful in solving them right away. When that was all finished she also suggested some additional features that we have never considered using before. Can definitely recommend the app!

Dynamic Bike Care
Netherlands
About 1 year using the app
March 28, 2024

The app works well but the best thing is the support. There's a live chat with real people who always seem quick to assist with whatever you need.

Motion Nutrition
United Kingdom
Over 2 years using the app
February 29, 2024

The app works very well, and customer service has been great! I always get answered quickly, and all representatives are very nice. Anne and Brian helped me with upgrade today, quick and smooth experience!

Emojo Bike
United States
Over 1 year using the app
January 22, 2024

I thought I had left a 5 star review a year ago, but this is an outstanding app the customer service is bar none. The new update is even better than before and they (David) helped set my new store up seamlessly. Couldn't be happier with this and the results that the BOGO have had on my store's top and bottom line. Only wish I would have downloaded it sooner. :)

All Purpose Creams
United States
Almost 3 years using the app
March 24, 2024

I love this app! Helps me always increase my AOV when using... and Mina was great helping.

Hit Happy Tennis
United States
Over 3 years using the app
March 15, 2024

The customer service for this app is always impeccable. Mina is the best and any issue I have ever had was resolved immediately. App is super easy to use too!

Trish McEvoy
United States
Over 5 years using the app