Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and customer shopping experiences with features like 'buy one, get one' offers and free gifts. It's praised for its smooth performance, user-friendly interface, and capacity to manage multiple offers at once. The support team is recognized for their quick response, expertise, and readiness to assist beyond regular hours. It's recommended for any merchant aiming to boost their online presence.

Edited October 5, 2023

We have been using free gifts on our store for 1 year and everything works really smoothly. Support is very responsive and always ready to fix what's need to be fixed.

PS: Mina is amazing from support and now the version 2.0 is really another level.

AgoLab Nutraceutica
Italy
About 3 years using the app
Secomapp replied March 24, 2021

Dear AgoLab Nutraceutica,

It's so great to hear that you have been with us for 1 year! We are so happy to support and accompany you in your business.

If you need further assistance, please contact us via our livechat or email us at support@secomapp.com. There's nothing more important to us than your satisfaction and success!

Best regards,
Trix
Free Gifts - Customer Support Team.

March 26, 2018

Louis from the Secomapp team was quick to install the new update with very little issues!

Orlando Pita Play
United States
About 3 years using the app
April 3, 2018

Great customer service! Replied quickly and helped solve issues in a timely manner.

Max Bp 2
United States
About 3 years using the app
March 3, 2018

Very comprehensive gift module, recommended for use.

Aporro Net
United States
About 3 years using the app
May 18, 2016

nice app with many features, I installed it for my 3 stores and all working well. Support really helpful and very friendly, don't forget to request them to install code for your themes whenever you change to new one.

Tavern Duluth Store
United States
About 3 years using the app
June 21, 2018

great support team, easy to use app

Aquis 3
United States
About 3 years using the app
November 17, 2016

I can't say enough great things about this app! I have purchased and installed it into 3 of our websites/stores and it works great. Particularly amazing is the support that comes along with the plugin - literally the best I've ever had online... and if you're really lucky you'll get John, the guy is fantastic!!

Black Water Lounge Store
United States
About 3 years using the app
Edited November 12, 2020

Our customers love free gifts and we love the UX of the cart when the gift shows up. It looks very good! Update (11/11/20): the developers have been so helpful! we recently installed a slide-cart app that didn't initially "play nice" with this app, but the developers worked together to get them to integrate! So impressed with their service!

Fatco1
United States
About 3 years using the app
August 26, 2021

Their support is top notch- Daniel & Robert were incredibly helpful in answering all of my questions around gift set up. They helped troubleshoot some issues we ran into in a timely manner to help ensure a successful gift launch. Would definitely recommend this app based on the level of service and support I received.

Printfresh
United States
About 3 years using the app
Secomapp replied August 27, 2021

Good day to you Printfresh,

We can't express by words how grateful we are to have a chance to support your business! Daniel and Robert would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

November 18, 2016

cool app and super great customer service. helped me a lot

My Beauty Machine
United States
About 3 years using the app