Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.

March 24, 2023

This app is working really well for our store. Support is really fast to reply, David and Brian fixed our issue in no time.

The Detox Market
United States
About 4 years using the app
Secomapp replied April 7, 2023

Greetings to you The Detox Market,

Your admirable review and your faith in the BOGOS app made our day! We are all pleased that we could help and satisfy you, especially David and Brian in our Support team.

Please feel free to get in touch with us at support@secomapp.com or through our live chat if you have any additional requests. We are always pleased to help you!

The very best,
Hannah
BOGOS - Customer Support Team

October 27, 2016

Love this app. Great support that is communicative and helpful. Thank you!

Opalite
United States
About 4 years using the app
May 11, 2021

I would highly recommend this App, we have it installed on both our Shopify stores! Features work well and great support from the team!

Kleva Range - Everyday Innovations
Australia
About 4 years using the app
Secomapp replied May 12, 2021

Dear Kleva Range - Everyday Innovations,

We can’t express how excited our team were when reading your wonderful feedback! It definitely encourages all of us to keep up with improving our app and services everyday.

Please feel free to reach out to us anytime via live chat and email support@secomapp.com. It's always our pride to accompany you!

All the best,
Trix
Free Gifts - Customer Support Team.

April 22, 2020

This app enables me to automatically add free accessories that comes with my products. It is very reliable and the customer support is awesome.

Super-Dry Systems Inc.
Canada
About 4 years using the app
May 2, 2022

We've been using this app for years without any issues! Today we had a small hiccup during our Mother's Day promotion, but the developer team at Secomapp fixed it within the hour (outside of their regular business hours!) so that we wouldn't have any delay in our user experience. Truly the best customer service. Fast, reliable, and always friendly. #miracleworkers saving my Monday. Thank you!!

Au Naturale Cosmetics
United States
About 4 years using the app
Secomapp replied May 3, 2022

Hi Au Naturale Cosmetics,

We are ecstatic and grateful for your compliments on our services! That note will surely aid us in our efforts to provide outstanding customer service!

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

Best regards,
Daniel
Free Gifts - Customer Support Team

November 23, 2016

Great plugin , with a great support team. I highly recommend this.

Jaco

Babylove New Zealand
New Zealand
Almost 4 years using the app
Edited November 12, 2019

I needed the ability to add a Free gift automatically to the cart. The support on this app is amazing! Brian is so helpful and got us up and running. He also tweaked it so it would work with stacked discounts. You can't beat the support team.

BIGBIG
Hong Kong SAR
Almost 4 years using the app
February 22, 2016

Support was great and the app is super too. Fairly flexible and with a little thought and planning, can really help to increase sales and customer interaction in-site. Fab!

Mykitco
United Kingdom
Almost 4 years using the app
June 15, 2017

Great APP, easy to use, and great customer service.

Talika Asia Pacific
Hong Kong SAR
Almost 4 years using the app
November 9, 2020

This app is amazing, and the customer service is incredible. They replied quickly and fixed all problems I had in no time

GLAM42
Israel
Almost 4 years using the app
Secomapp replied November 12, 2020

Thank you for your words. We are always devoted to offering the best service and help every shop owner from start to success. Have a nice day!