Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.

March 26, 2018

Louis from the Secomapp team was quick to install the new update with very little issues!

Orlando Pita Play
United States
About 3 years using the app
July 12, 2022

Really useful app and support team are so quick at helping you resolve any issue. Use it to give an automatic free gift with purchase.

DR.VEGAN
United Kingdom
About 3 years using the app
Secomapp replied July 19, 2022

Good day, DR.VEGAN

Thank you very much for your insightful response! We will, without a doubt, continue to endeavor to improve the features and experiences of our devoted customers.

If you want more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to give you the finest service possible!

Best wishes,
Sarah,
Free Gifts - Customer Service Team

April 3, 2018

Great customer service! Replied quickly and helped solve issues in a timely manner.

Max Bp 2
United States
About 3 years using the app
March 3, 2018

Very comprehensive gift module, recommended for use.

Aporro Net
United States
About 3 years using the app
June 21, 2018

great support team, easy to use app

Aquis 3
United States
About 3 years using the app
Edited November 12, 2020

Our customers love free gifts and we love the UX of the cart when the gift shows up. It looks very good! Update (11/11/20): the developers have been so helpful! we recently installed a slide-cart app that didn't initially "play nice" with this app, but the developers worked together to get them to integrate! So impressed with their service!

Fatco1
United States
About 3 years using the app
November 17, 2016

I can't say enough great things about this app! I have purchased and installed it into 3 of our websites/stores and it works great. Particularly amazing is the support that comes along with the plugin - literally the best I've ever had online... and if you're really lucky you'll get John, the guy is fantastic!!

Black Water Lounge Store
United States
About 3 years using the app
October 29, 2016

We've been using this app for almost 2 months now, and loving it. 3 things to love about this app:

1. Flexible & easy-to-use
2. Support is top notch - including when I needed the install done on a Sunday
3. Intuitive and user-friendly interface for the customer

Would definitely recommend.

Plumgoodness 2
India
About 3 years using the app
August 26, 2021

Their support is top notch- Daniel & Robert were incredibly helpful in answering all of my questions around gift set up. They helped troubleshoot some issues we ran into in a timely manner to help ensure a successful gift launch. Would definitely recommend this app based on the level of service and support I received.

Printfresh
United States
About 3 years using the app
Secomapp replied August 27, 2021

Good day to you Printfresh,

We can't express by words how grateful we are to have a chance to support your business! Daniel and Robert would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

November 18, 2016

cool app and super great customer service. helped me a lot

My Beauty Machine
United States
About 3 years using the app