BOGOS.io Free Gift Buy X Get Y , 1,719 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.
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This app is the best option for offering customers free samples and gifts with purchase. The support team was very helpful with helping me setup the app and my sample offerings, as well as making minor adjustments so that it works for my shop. I highly recommend this app!
Great customer service. We had an issue with coding after multiple years of use and the developer resolved it within 24hrs. We have used this app for multiple promos and giveaways. It's fairly simple to use and has provided great results for our shop. Would recommend.
Hi babyfirst Store,
Free Gifts Customer Service is here to answer any questions you may have. Please accept my heartfelt thanks for your nice remarks and valuable feedback on the Free Gifts app. The Free Gifts Team will work even harder to improve the service for our loyal customers as a result of your support.
Please feel free to reach out to us through live chat or email at support@secomapp.com if you have any more queries. We're always happy to provide a hand!
Thank you and best wishes,
Angie
Free Gifts - Customer Support Team
Great customer service. Helped me out on black friday weekend and made sure there was no issues! highly recommend
Had a small issue with the setup and the team was able to get to fixed immediately. Shout out to Anne and Louis that assisted with service recovery. Appreciate it! - Janice
Good day escentials.com,
Thank you so much for your thoughtful words on BOGOS. Our agents Anne and Louis are even happier to know that you are satisfied with their support! Your comment means a lot to the team and we'll do all we can to enhance the service for our long-term clients.
If you still have questions, feel free to reach out to us at support@secomapp.com or via live chat. We're always happy to help out if you need it!
Best regards,
Hannah
BOGOS - Customer Support Team.
Excellent support team, quick to reply (with Live Chat). Customised my offer for me no problems at all.
Dear Conscious Chocolate,
How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app.
May you need further assistance, please contact us via our live chat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Alex
Free Gifts - Customer Support Team.
Really Nice,
The customer service is amazing, Brian Lee was my operator and he helped us in any aspect, really fast and professional
I really recommend this extension
Works well so far! The customer service team was very helpful as well when I was confused about making a free gift work.
Good and speedy support. App is good and useful to create complex free gift mechanics.
David & Louis were very helpful and knowledgeable. They managed to fix my issue for me and even gave me tips to manage our store.
Have a fantastic day, Bloom Connect SG!
The Free Gifts customer service staff is grateful for your kindness and love.
David and Louis are very happy about the excellent feedback we've received:D
If you have any questions, please contact us by LiveChat or email at support@secomapp.com.
I'm delighted we're collaborating!
Lucas
Free Gifts - Customer Support Team
I asked the customer support team to hide the free gift from customer page. The team and development team were so perfect, especially Robert and Brian were so nice. They resolved the issue so quickly.
This app is good but the customer support team is more good!
Dear ROMANTIC CROWN,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Robert and Brian would be happy to read your feedback. Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Martin
Free Gifts - Customer Support Team.