Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.

October 5, 2021

This app is quite handy. Robert and his team is very helpful and supportive. Have our issue solved quickly. Definitely recommend app.

Dermalume
Australia
Over 1 year using the app
Secomapp replied October 6, 2021

Dear Dermalume,

Thank you so much for your kind words! Our team, especially Robert, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. It's always our pleasure to assist you!

Best regards,
Anne
Free Gifts - Customer Support Team.

Edited April 9, 2018

Great Service and Great App! Definitely recommend this! re-added tour store recently!

It Really Works Vitamins
United Kingdom
Over 1 year using the app
Edited January 26, 2018

Works as I was hoping and their support team is great, very patient and kind, thank you Louis and Lea! Louis was very quick at solving a problem we experienced with this app (people could add as many free gifts as they wanted to their cart) and he fixed it so quickly! Thank you!!

All Natural Bully Sticks
United States
Over 1 year using the app
March 8, 2022

very nice & useful apps with very fast responsive support team. support team settle my issues promptly.

DECORTÉ Malaysia
Malaysia
Over 1 year using the app
Secomapp replied March 11, 2022

DECORTÉ Malaysia, good day to you!

You made our day by placing your trust in the Free Gifts app and giving it a five-star rating! Our entire team is ecstatic to have been able to assist and delight you!

Please contact us at support@secomapp.com if you have any more questions or issues. We'll be there for you anytime you need us!

All the best,
Kenny
Free Gifts - Customer Support Team.

December 7, 2017

Free Gifts offered what multiple others could not and the support has been excellent. We were running a promotion and had tried several different apps and none of them could make it work. Within hours, we had a new customer using a promotion set up through Free Gifts. So glad we found this one, thanks!

Fit For Barre
United States
Over 1 year using the app
December 6, 2017

Works perfectly as intended and better than many, many other, more expensive apps we've tried.
Keep up the great work! :)

The Miami Heat Store
United States
Over 1 year using the app
Edited May 31, 2023

The new 2.0 interface is amazing, super simple and intuitive. And as usual, these guys have incredible service that's more responsive than other apps we've used in this space. Great work guys!

Thehotelsheet Com
New Zealand
Over 1 year using the app
March 22, 2017

Tech support was quick and extremely helpful.

Dirty Heads
United States
Over 1 year using the app
February 3, 2022

We are facing some issues in the app and it was to be solved asap , the support team has very patiently resolved the issue. Keep up the good work , great job

RiteBite Max Protein
India
Over 1 year using the app
Secomapp replied February 7, 2022

Hi RiteBite Max Protein!

You made our day with your confidence in the Free Gifts app and your amazing review! That we were able to assist and satisfy you makes everyone here happy!

Contact us at support@secomapp.com if you have any further questions or concerns. At any time, we'll be happy to assist you!

Have a wonderful day!
Robert
Free Gifts - Customer Support Team

July 13, 2018

This app works, the installation was fast, and the support was great. Everything you want in an excellent app!!

Readyman Store
United States
Over 1 year using the app