Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.

August 12, 2021

Great app to offer multiple campaigns to our customers.
Supports we get are responsive and professionally done. 100% worth the cost

SENSHA
Australia
About 1 year using the app
Secomapp replied August 12, 2021

Good day SENSHA,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Sam
Free Gifts - Customer Support Team.

October 30, 2018

I have install this app for my merchant store which it is working well as what the app description. And really thanks for the support team which they doing the great job and solve our problem very fast.

Ejinutrition.com
Malaysia
About 1 year using the app
January 25, 2021

The app works perfectly. ‎ ‎ ‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎

Restaurant La Mama
Romania
About 1 year using the app
Secomapp replied February 5, 2021

Thank you for your review! We're constantly working on improving our product day by day!

March 20, 2019

This app does exactly what we need - creates many more options not offered by Shopify for giving away free product based on certain requirements.

6th Sense Fishing
United States
About 1 year using the app
March 17, 2021

The support staff are very helpful and reply super fast via online chat. This is the best free gift I have found so far. My one hope would be for there to be a pop up button of the offer on the shop page rather than only the banner in the checkout.

Strands of Silk
Australia
About 1 year using the app
Secomapp replied March 17, 2021

Hi Strands of Silk,

Thank you so much for your compliment on Free Gifts app and also for you helpful feedback. Your support means world to us and it would encourage Free Gifts Team to work tirelessly to improve the features for our valued customers.

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We are always ready to serve!

Best regards,
Trix
Free Gifts - Customer Support Team.

June 21, 2022

Customer service is super responsive and helpful! App did everything we needed it to do! I installed it to allow a free gift to be automatically added to the cart without a code. Had to tweak it a bit, but customer support was able to help with what I needed!

LALICIOUS
United States
About 1 year using the app
Secomapp replied June 28, 2022

Thank you very much, LALICIOUS!

We were overjoyed to receive such positive feedback!
Because of you, we now have even more motivation to improve our services in the coming days :D

If you require assistance, please contact us via Live Chat or email at support@secomapp.com.

Have a wonderful day!
Joyce
Free Gifts - Customer Support Team

September 26, 2020

This is a great app to offer free gifts automatically at check our. The free item get added to the cart as soon as the target threshold is reached. Besides this, a message is shown until the threshold is reached to motivate the customers. The support by Secomapp is great as well.

Olive and Linen
United States
About 1 year using the app
November 18, 2016

What an amazing app! But not only that the customer support is truly outstanding. The quick responses, the customization requests and patience! This app is phenomenal! You wont regret it :)

Piccolinobaby
United States
About 1 year using the app
May 6, 2021

We used this app for ad-hoc and daily promotions where we provide optional free gifts for certain purchases. Works exactly as hoped and the customer service from the developer team is second to none!

Ardgowan Distillery Shop
United Kingdom
About 1 year using the app
Secomapp replied May 6, 2021

Dear Ardgowan Distillery Shop,

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Your wonderful feedback motivated us to keep on developing the app and providing better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Trix
Free Gifts - Customer Support Team.

September 9, 2022

The app works great for us and customer service has helped us out a few times, always a great experience with them. Thank you!!!

Prop Money Inc.
United States
About 1 year using the app
Secomapp replied September 12, 2022

Dear Prop Money Inc.,

We appreciate and are grateful for your kind words about our services. That note will undoubtedly help us in our efforts to provide outstanding customer service!

Please get in touch with us by LiveChat or email at support@secomapp.com if you have any questions.

We hope to be able to help you!
Hannah
Free Gifts - Customer Service Team