Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its unique features, user-friendly interface, and seamless Shopify integration. It's praised for boosting sales through free gifts and additional product offers, and increasing average order value. Merchants appreciate the time-saving setup, compatibility with apps like PageFly, and responsive support team. The app's customization options, automatic BOGO offers, and ability to separate discounted and free items are also well-received. Despite the team being based in Vietnam, they ensure availability during US-friendly hours for live chat support.

December 12, 2019

It`s a very powerful app and does an excellent job providing free gifts to my customers and boost sales. I do not have much data yet to share, though, but the start looks very promising. However, it is a challenge to install it, especially if you are not a tech guy or don't have much time.

But Peter from secomapp tech support is a simply incredible, very helpful, kind, and friendly guy. He installed the app very quickly and help me with some modifications. Awesome job!

TwinnyTube™
Slovenia
8 months using the app
November 1, 2021

I like the app and the flexibility it provides with regards of gift combinations and presentations in the product and cart pages. The support team is outstanding and always there if you need them.

Almah Skincare
Australia
8 months using the app
Secomapp replied November 2, 2021

Good day to you Almah Skincare,

We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

March 1, 2018

Quick Support, very helpful and have the problem solved quickly.

Make Body Bra Shapewear
United States
8 months using the app
June 29, 2021

Works great, have been using their app for over a year. Their support team is great! It's a conversion booster

Waggy Pup
United States
8 months using the app
Secomapp replied June 30, 2021

Good day to you Waggy Pup,

We can't express by words how grateful we are to be chosen by you! With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

December 16, 2019

I have used the app in the last email campaign (BOGO) and achieved some great results, which is a ca. 27% increase in sales. The app offers many features, and I will test them more in the future. However, I had some issues with installation, and I could not do it by myself, but Peter, from their support, gave me a hand and did a really excellent job. He was very friendly and showed me how the app works! Thanks, man!

Študentska-trgovina.si
Slovenia
8 months using the app
December 15, 2021

Great support! Was able to fix the issues stated. Very patient customer service as well. I recommend this app to the ones always giving freebies :)

Ausnew Home Care
Australia
8 months using the app
Secomapp replied December 17, 2021

Good day to you, Ausnew Home Care!

We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

May 11, 2021

This app and team behind the app are amazing! The functionality I wanted was available in the previous version of the app, so after I mentioned the request they went in and built it out for me within the week! I now use this app to give away free gifts for both standard purchases and a special gift for people who sign up for a subscription through our third party subscription service. It's super simple and easy to use. I would highly recommend!

BuzzFit
United States
8 months using the app
Secomapp replied May 12, 2021

Hi BuzzFit,

Thanks million to you for your trust and patience to us! We believe that your suggestion to bring back a feature in our app is gold and other customers can also find it easier to make our app work with subscription products.

Should you need our support, please feel free to drop us a message on live chat or email support@secomapp.com. We are always willing to give you a hand!

Cheers,
Robert
Free Gifts - Customer Support Team.

October 21, 2021

The support is super fast and super-efficient. This is my 2nd time installing this app. I couldn't find any other free gift app that can match this app's features.

Online Innersejuk Store
Malaysia
8 months using the app
Secomapp replied October 21, 2021

Dear Online Innersejuk Store,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Trix
Free Gifts - Customer Support Team.

January 3, 2017

I just began using the app, but so far so good. It has done everything we have needed in a very easy and intuitive way.
Customer support for liquid modification was installed fast and efficiently.
Thank you Secomapp

Miamibeachbody Pxs
United States
8 months using the app
December 18, 2019

Cool app, which offers many features. I have already sent an email campaign with the links for a free gift, and the response was very promising, so that I will continue with promotions. However, the app is very robust, and you need to be a tech guy. I think I am kind of, but it was still too much. Fortunately, Peter from Secomapp tech support was fantastic and very helpful. He installed the app quickly and also created some test campaigns that I did not have any problems to make my own. Thanks for that!

zirafa
Slovenia
8 months using the app