Free Gifts by Secomapp

Free Gifts by Secomapp

by Secomapp

Boost your sales with multiple offers

Overall rating
4.6 of 5 stars
Based on 505 reviews

  • 5 of 5 stars
    82% of ratings are 5 stars
  • 4 of 5 stars
    9% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
    (8)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (6)
  • 1 of 5 stars
    7% of ratings are 1 stars

All reviews

6 reviews

T.M. Ward Coffee Company

The app did not work for us and caused our site to lockup. Support by email is in Asia. So if you live anywhere in the USA, your issue will not be addressed until the following day. It's a great concept though. We didn't get to use because it bought our site to a halt.

ZADEKO

$30 ++ ? It is absolutely not worth the cost. Instructions are there, but it could be better as there are some code adjustments to do, it could take you a while to figure it all out. Also when I remove the main product from my basket, the customer can still get away with free gift by removing the main product. I truly hope it was my mistake (it has to be for that price), but yes, not working for me and not worth the struggle even though support is there. The design is poor looking to my taste. I uninstalled and still I had to go through many liquid files to remove manually files that weren't removed. I love the concept though, just need some major improvements for such a price. So far my recommendation is : don't even try it.

Redootattoo

We rated 3 stars till the support reply to our emails and tickets .. we installed the store pick app paid and where so happy we found one ... but like other website owners who have little coding and html experience we could ot make it work and have some bugs 3 days and support does no respond to our support tickets all they send us is more application to install

Daphnyraes

This app messed up our store twice. There are a lot of options but each option we wanted to add caused problems. This app asks for extensive help from the developer and a lot of things went wrong in our case. It took a lot of emailing to get things sorted out. The installation took quite some time and some last minute stress the evening before Black Friday. After they installed this app, the featured image of our products was replaced by the second picture in our product pages which is the backside of our products. The support is quite okay though.

Developer reply

July 15, 2019

We're sorry your experience with our app was not up to the mark. We'll try harder to match your expectations.

Playblue

First the positive , It works after a bit of fiddling and trial and error.
Now the less positive, the install is messy as you need to let them do it really and they make loads of changes to the theme which frightens me.
Support is slow too taking about 20 hours for a response for me on a question.
Finally and most importantly it is ridiculously priced. I have to pay $40 / month for this app. No idea how they can justify the price as I don't see where the ongoing cost is to justify the exorbitant prices. I have great apps like Yo for $6 and Also Brought for $5 and Live Search for $4 all great useful apps. How this app can cost $40 is beyond me.
Luckily alternatives are appearing which will normalise this quickly I'd say.

Developer reply

July 15, 2019

We're sorry your experience with our app was not up to the mark. We'll try harder to match your expectations.

Stitchsoup 2

Good app in theory, but glitchy and not worth the money - $15.99 is FAR too expensive, particularly for something I will use only a few times a year. Some super-frustrating glitches include: I have to delete the gift product and recreate and re-upload them because after the offer ends, the products become mysteriously "unavailable" and not even Shopify could repair it. Also you have to rely on customer honesty - I set it to give a free gift for purchases over $16, which it did, but if someone had only $4 in their cart, and added the free gift product (which was full price $15), then they got it for free instead of paying full price even though their cart did not total $16. Aww, so very tired of sloppy apps :-(