All reviews
August Berg (オーガストバーグ)
it is quite straightforward on the surface yet not really bu the customer service help was really useful and it allowed me to achieve what I wanted to implement. 5 star for customer service!
SLMD Skincare by Sandra Lee, M.D. - Dr. Pimple Popper
GWP programs are crucial to any business. It's been a challenge finding a good app and although this one isn't the most user friendly, the support team is incredible. I can't say enough how supportive Robert is. He responds immediately and provides recommendations or resolves issues asap!
Popeye's Supplements Edmonton
This app has several great functionalities. And the support team has a quick response time. They even customized the Check Out banner for us which was a nice surprise.
Work Tech Shop
I am rating it 4 star since I haven't explored all its features. I haven't even use it on actual or live promotion so I cannot leave enough feedback for now.
Developer reply
Thank you for your review! We are constantly working on improving our product and we value your feedback.
CRISLU
This app is fairly easy to use and whenever I've had issues with liquid code that were above my paygrade, the developer team was able to fix my issue quickly and effectively.
Developer reply
Thank you! I really appreciate your feedback. Our support team would definitely be happy to read your review.
Clinical Research Dental
Ultimately we were unable to use this app because it conflicts with Shopify Scripts. However, I will say that the customer service team was very responsive when it came to both installing the app as well as then uninstalling the app from our store when we realized that there was a conflict, so credit to them for that!
Developer reply
Thank you for leaving us a review! Our team is thriving to improve the app better and better.
Edgevale
great app. very prompt support. this app requires some simple edits to your liquid files..ours wasnt quite as standard. opened a ticket and they went in and set it up completely free.
Developer reply
Thank you! I really appreciate your review. We are continuously striving to serve you better.
Zatural
This is the second Secomapp app that we use on our Shopify store. Secomapp is really good to work with, and they always respond to my issues within 24hrs. Their free gifts app has been a great addition to our store. Any issues that we have had they have been able to help us solve them. The only downside is my business is in the USA, and I'm pretty sure Secomapp is in like India or something because they only respond to my emails when I'm sleeping.
Heliocare
The app is good but always needs some additional configuration from the support team. The terminology used within the app could be improved to make it slightly less confusing at first but once you use it, it becomes easy to use. Their support is fantastic though - Louis, Lea and Robert are always on hand to solve any issues in a very timely fashion.
Orlane Paris
The perfect app for free gifts! The support is amazing, thanks to Louis for his precious help! Hopefully to see the next updates (possibility to add a free gift in the drawer cart)