ClickShip | Shipping Platform

Zero Star ...GLS carrier is horrible one of their supplier and there is no ownership of any claim submitted. No proof of delivery, Tracking does not get updated even after pickup and carrier denies Delivery pickup. Sent video evidence of pickup then they are agreeing of pickup, isn't scary .

Do not download the app and use their services. Horrible experience they only talk to take business but no ownership for any problem.
Strictly do not download the app and use the service.

Charges double the freight for postal code error and ask to verify by Canada post every shipment for postal code error. Is it practical when it is integrated with shopify why users will check manually

Charging extra for UPS plastic wrapped products , UPS never charged us extra for plastic wrap corrugated boxes. This is extra charges at Clickship platform..

Even after providing evidence they close the case asking the same questions again and again and not focusing on issue.

My claim payout is not received yet for months now. 100 claim for a 500 dollar plus product. and no proof of shipping charges returned for lost shipment , this shows how professional they are to handle situation. We received the claim amount in month of August 2026.

Click ship I will only modify the review after i get the solution.

I don't know how they are able to get positive reviews. I've used this app for 3 years now (because I dont have any other option available). They are buggy, their support is WORST than Facebook support... when you finally get someone to speak to you. Most of times, they dont have any tech support to talk to you. Most of times you don't even get a call back, so you have to insist. If you can stay away from them, do it and if you know an alternative, please let me know. Thanks

During the Canada Post strike in 2024 our business was looking for alternative shipping options that were affordable. We were sent to Clickship via a friend and quickly found how easy it was to use, being integrated right into our Shopify store. Shipping rates were reasonable and a huge sigh of relief for our small business. When I emailed for support James Lang was our representative and helped me answer my MANY slightly panicked questions and has been exceedingly helpful with any questions I have had going forward!

Brandon has been an absolute blessing to have as an account manager. No problem is too big or small, and he goes above and beyond assisting with the issues that arise. I've had him call me numerous times to communicate important issues and walk me through problems that I've encounter with couriers and general shipping pains. It's so nice knowing that I have a trustworthy and knowledgeable partner that's willing to go the extra mile for my business. I'm so glad that my friend recommended Clickship to me or else I'd still be stuck shipping with Shopify and getting their abysmal rates. Thanks Brandon, you're a champ!

Brandon at Clickship has been incredibly helpful in both getting us setup and providing ongoing support. We are saving a ton of money compared to the previous app and setup we were using. Very easy to use, we recommend Clickship to all of our small shop friends!

Kristina and Clickship have been an integral part of our online shop journey. Before we partnered with them it was a hassle dealing with shipping companies. Now with the integration with Clickship everything is so much smoother, and I have someone direct to go to with any issues that do arise. Easy to use, rates are great and I couldn't ask for a better experience. Highly recommend to any company that has shipping needs.

ClickShip has been an outstanding shipping platform for our business! The system is incredibly easy to use, intuitive, and straightforward — it makes managing our shipments simple and stress-free, especially with the recent updates for shipping to the USA.
A special thank-you to Brandon Ferguson, who has been exceptional to work with. He’s always quick to respond, proactive, and genuinely committed to helping us with any questions or issues we’ve had. His professionalism and dedication have made a huge difference in our experience.
Overall, ClickShip provides excellent service and support, and I highly recommend them to any business looking for a reliable and user-friendly shipping solution!

I am so happy with our decision to use ClickShip for my business after years of winging it with UPS and Canada Post. Dealing with Brandon has made things so seamless and simple to navigate. His customer service and attention to our needs makes my job so much easier. I can't say enough great things about Brandon and Clickship. The best customer service, attention to detail and the best rates I've ever had in 10 years of business will keep me a customer for life!

This is by far the best shipping service we've used for our Shopify stores. Click Ship was a lifeline when dealing with the Canada Post strike and tariffs, made it so easy to continue shipping to the U.S.
We had great support from our rep, Phillip Xinos, who is quick to answer any questions I have.
This is a service we will continue to use and highly recommend.

ClickShip has been a saviour in helping to keep orders flowing smoothly during the multiple Canada Post strikes and tariff disruptions. I like it so much that I now use it for all international shipments and a high number of our domestic shipping as well.

My account contact Brandon has been integral to getting things with the platform up and running and being there whenever I had a question.