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Clickship has a lot of useful automation. It has a lot of advantages for most businesses. They also have had a booth at CVE Canadian vape Expo for the past 4-5 years promoting age verified shipping services to the vape industry. The issue is when you integrate your canada post account to clickship you lose the ability to select 19+ as adult signature age. 18+ is printed out on the labels for ...
I don't know how they are able to get positive reviews. I've used this app for 3 years now (because I dont have any other option available). They are buggy, their support is WORST than Facebook support... when you finally get someone to speak to you. Most of times, they dont have any tech support to talk to you. Most of times you don't even get a call back, so you have to insist. If you can stay ...
We're sorry to learn that you have not had an optimal experience while using ClickShip. Our team takes development and customer support very seriously and will continue ...
0/10 you ask many times for a manager to step up, No one there to solve issues.
Good luck getting anyone to call you back. It's a nightmare dealing with them., Rude customer service,
Zero support,
No, follow up on anything. Shipping companies lost lots of my packages. Zero claims processed, I waited 4-6 month. sent many Emails to the rep, and submitted all necessary info by email and on ...
Hello Freddy, first and foremost, we are sorry for your negative experience and truly want to help you resolve this.
Thank you for your feedback. We take great pride in our ...
Over the past 10 months, I have spent over $116K with this company. Unbeknownst to me, until about a month ago, they had been auto-billing overage fees to my credit card. They do send invoices; however, if you are not reading in detail, you would not be aware that they are auto-billing overages since there is nothing that stands out on them that would draw your attention away from the other 100s ...
We appreciate your feedback.
It's important to understand that additional charges are relayed from the carrier through Freightcom to the shipper.
Our accounting team is ...
We contacted the company since our packages are cleared through customs without our consent after 2 to 3 weeks of waiting in the respective post office dispatch centres.
We call for our contacts to take care of it and constantly transfer us to another telephone line and no one answers them.
A complete waste of time.
We used this app when it first came out. Works great for parcels but if you use them to bring freight across the border BEWARE. The pricing that they quote is awesome until you get the bill for the up charges. We had one where we were charged more for handling once it got to our destination than it cost it to ship from NYC. We were charged for a liftgate when we have a loading dock and internal ...
Sorry for your experience. Massive improvements to the process and application have been made.
I'm sure you would have a much different experience if you gave us a shot again ...
I had non stop headaches using this service. I was constantly charged for things that I wasn't supposed to be charged for, the app wouldnt work when I needed to book a pickup, and the app doesn't tell you when your packages cant get picked up on certain days, which ended up slowing my deliveries down. Im better off staying with shopify payments.
We appreciate the feedback. Massive improvements have been made since you used us. We would love it if you gave us another chance to change your mind :-)
I was not able to get this app to work on my Shopify store, I kept getting messages that would say it is an unsafe connection. If I used the Freightcom website, the rates were not cheaper to ship with Canada Post. Customer service was rude.
Hi Sarah,
We are sorry to hear about your experience. We appreciate the feedback you've provided and our team is currently looking into this issue.
All Apps which are ...