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We used this app when it first came out. Works great for parcels but if you use them to bring freight across the border BEWARE. The pricing that they quote is awesome until you get the bill for the up charges. We had one where we were charged more for handling once it got to our destination than it cost it to ship from NYC. We were charged for a liftgate when we have a loading dock and internal delivery for them to bring the pallet inside. (I have pallets delivered inside all the time and I am never charged extra). On another one we were charged for redelivery even though there was a free dock but the driver would not wait. I wrote lengthy emails about both of these and was told they would be looked into. Nothing happened....they side with the trucking companies no matter what.
Sorry for your experience. Massive improvements to the process and application have been made.
I'm sure you would have a much different experience if you gave us a shot again.
Great app! Saves you time and money. We wish they would fix is the Pick-up option. We would like to select and then use the pick-up for multiples.
Love it! Roy is great and quick to reply. User interface is seamless as well. Prices are great and I love that I can compare against all couriers. Integration to Shopify and Etsy is amazing!!
Thanks for this amazing review! We're pleased you've found this application useful for both your Shopify & Etsy stores. Happy shipping!
Save my life since we use it! For all out shipping on line or not, provincial or international , Easy, simple, best price!
Our rep Michael is always there and so efficient!! Thanks to you guys!!!
Michael will appreciate the shout out! We value you being our customer.
I am just so impressed with this app! It has saved us so much money and made the shipping process much easier. I love that it integrates seamlessly into the backend of our store and fulfillment. Customer service is top-notch! I have already recommended it to other businesses.
Clickship is the best shipping app! It’s very user friendly and they offer the best rates. Mawiz helped me setup my account and is available whenever I have any questions. I highly recommend using the clickship app.
This app has been a game changer! Everything is so simple and easy. Maythum is also amazing! So quick to respond and always helps me resolve any issues I may have. Highly recommend! Great overall service.
Thank you for the review and recommendation! We're happy that you've been successful in using the app and that it's benefited your business. Happy shipping!
Amazing support and customer service department! Many thanks to John for his patience and knowledge! Shipping is now fast, easier, and cheaper than Canada Post. We are more than happy : )
Thanks for the review. We're delighted that you're pleased with the app and enjoying the perks of shipping with ClickShip. Happy shipping!
Click Ship has been a major game changer compared to shipping with Canada Post! Jordan Simmons has been so helpful and Is always there when I need help with anything! I would definitely recommend to any small business!
Overall, Clickship has been a great addition to our shipping department tasks, saving us time and money. Their dashboard looks a bit confusing and overcrowded but any questions you may have will be quickly answered by their stellar customer service headed by Daniel.
Thank you for the compliments! We appreciate it.
You also made Daniel's day! ( once we tell him of the nice review you gave of his customer service ).
We value Fitzbody being our customer :-)