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We used this app when it first came out. Works great for parcels but if you use them to bring freight across the border BEWARE. The pricing that they quote is awesome until you get the bill for the up charges. We had one where we were charged more for handling once it got to our destination than it cost it to ship from NYC. We were charged for a liftgate when we have a loading dock and internal delivery for them to bring the pallet inside. (I have pallets delivered inside all the time and I am never charged extra). On another one we were charged for redelivery even though there was a free dock but the driver would not wait. I wrote lengthy emails about both of these and was told they would be looked into. Nothing happened....they side with the trucking companies no matter what.
Sorry for your experience. Massive improvements to the process and application have been made.
I'm sure you would have a much different experience if you gave us a shot again.
Save my life since we use it! For all out shipping on line or not, provincial or international , Easy, simple, best price!
Our rep Michael is always there and so efficient!! Thanks to you guys!!!
Michael will appreciate the shout out! We value you being our customer.
This app has been a time and money saver. Freightcom's prices are really competitive compared to other similar company's. The customer service is quick to respond if any problems come up as well.
This app is very user friendly. The rates seem to be really good. I don't think Canada Post can touch these rates...My favourite part about this app is that i can schedule the pickup with the click of a button. And if you need help, the chat function is awesome. Quick friendly service.
This is good until it works. So many errors happens and I reported about 10 times so far. They say 'We will pass this to tech department' and nothing happens. Pricing is competitive.
Thank you for your review! Our notes indicate our tech support team has made numerous attempts to contact you on the phone to help troubleshoot your issue. Please contact us at 877-335-8740 and we will happily assist.
Great app, excellent rates. UPS prices are excellent. Automatically provides tracking numbers to the customer saving time.
This is by far the most amazing shipping app out there!! We used their website for a little while before converting to using the app and could not be happier. You will not be able to find better rates ANYWHERE.
The customer service is absolutely fantastic and you will get the answer you are looking for right away.
HIGHLY RECOMMENDED, YOU WILL NOT REGRET IT.
Just started using this app recently and so far, so good. Prices compare favourably to a competitor app I was using. Fuad, my customer service rep, has been great, very helpful and responsive. Interface is pretty intuitive and any questions I did have were answered quickly.
I stumbled upon this app by pure luck, it is the best shipping app for canadians. Their prices are unbeatable, trust me I have tried finding better pricing, no other companies came close. I also spoke to their agent and customer service is fantastic. I RECOMMEND++++
Thanks for the review. We're glad that you were lucky enough to find our app and that you found it to be so helpful. We appreciate all the kind words and for recommending ClickShip to others. Happy shipping!
Excellent App! Every app claims to give shipping discounts, but this really does.
. Orders are super easy to fulfill and the support is fabulous.