Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this shipping app for its user-friendly interface, competitive rates, and top-notch customer service. It integrates smoothly with Shopify, automating shipping and providing live carrier rates, which helps reduce costs and boost customer satisfaction. It's particularly beneficial for small businesses, offering affordable and efficient shipping options. The customer service is highly praised, with representatives being responsive and helpful. The app is also appreciated for its easy integration, transparent cost breakdowns, and ability to handle issues with missing shipments.

February 1, 2018

Great application, we've been using it for a few weeks now and we've already saved a lot of money :)

Indoor Growing Canada
Canada
4 months using the app
May 1, 2020

Very good for getting reduced rates. Suzanne is fantastic with getting back on anything I email her on. When this whole covid 19 thing happened she reached out to check in and offer help and I really appreciated that!

YVR Cookie
Canada
4 months using the app
October 29, 2020

Thank you to Hasan and the team! You have provided us an edge and ensure people all over North America enjoy our products :D

Raatib Foods Supply
Canada
4 months using the app
Freightcom replied October 15, 2021

Thanks so much for the review! We're happy that ClickShip has given your brand a competitive edge. Happy shipping!

October 11, 2019

These guys have great rates (better than Canada Post) and pick up for free. I am super happy using them for shipping across Canada. Their customer service is great as well

Pet Food Online by Naturally Urban
Canada
3 months using the app
February 4, 2020

Best shipping app for prices & easy to work. Dan is always there for support if needed & provides exceptional customer service. I would recommend to Clickship to any E-Commerce company.

www.acmeshelving.com
Canada
3 months using the app
September 30, 2021

Very user friendly. I have tried other apps and found them very difficult to navigate. Customer service is also excellent. They reached out to me to see if I had any issues or needed help. I spoke with a woman named Lisa, she was incredibly helpful - took the time to go over many things and brought a few things to my attention that I didn't even realize I had screwed up. Highly recommend giving this app a go!

FuckSleeves
Canada
3 months using the app
Freightcom replied October 14, 2021

Thanks so much for the wonderful review and for recommending ClickShip! Our support team will be delighted to learn how they've been able to help you be more successful using the platform and optimizing your shipping process. Happy shipping!

September 1, 2021

The moment I signed up they instantly assigned the most super helpful and wonderful account executive to me! It has been a most wonderful and pleasant experience with click ship! Best service so far, fast shipping, beautiful rates I’m stuck with them for a while! That’s for sure

T-DOT Wheels
Canada
3 months using the app
Freightcom replied October 14, 2021

Thanks for the review. We're pleased to have you on the platform and enjoying the benefits of using ClickShip. Happy shipping!

October 31, 2019

The customer service is what sets Clickship/Freightcom a part from the competition! We have had great service whenever there is a hiccup. Best part is that using Clickship/Freightcom allows us to ship quickly and serve our customers well!

Silver Fox Vinyl
Canada
2 months using the app
May 1, 2020

Best app ever!!! Always give me the best rate to ship my orders even tho out of Quebec, the rates are always good!!!its super easy to use , all your order are there so you just have to click on it and you have nothing to fill yourself!!! Only the weight of packaging, it’s save me a lot of time!!! And you also have the choice to enter manually a shipment. However, i tried few app for shipping, and this one is by far the best app!! I highly recommend to all store thats ship a lot or not that much!! The prices are not based on quantities of shipment, wich is super amazing!!! Oh and customer service is A1.‍♀️

TroisPetitsLou
Canada
2 months using the app
Edited November 26, 2019

After trying many solutions for managing that part of buisness, ClickShip is THE solution. It so easy to use. I completely change this expenses part of my store into a profitable departement. Customer service is 110%. Thumbs Up Guys !

Ginius - Gin Artisanal
Canada
2 months using the app