Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this shipping app for its user-friendly interface, competitive rates, and top-notch customer service. It integrates smoothly with Shopify, automating shipping and providing live carrier rates, which helps reduce costs and boost customer satisfaction. It's particularly beneficial for small businesses, offering affordable and efficient shipping options. The customer service is highly praised, with representatives being responsive and helpful. The app is also appreciated for its easy integration, transparent cost breakdowns, and ability to handle issues with missing shipments.

Edited November 22, 2018

App works very well and it's great having this option during the Canada Post strike. I had a problem - one of the carriers - DICOM didn't deliver and even tried to charge me for returning the item to me. It took a while but eventually it was resolved and I received a credit for the non-delivery. Thanks, Freightcom.

Cool East Market
Canada
Almost 2 years using the app
September 2, 2020

Great application. Good communication with the developers and sales. Really simplified our shipping procedures. Much appreciated. Thanks again.

Top of the World
Canada
Almost 2 years using the app
Freightcom replied October 15, 2021

Thanks for the review. We appreciate the communication between our team and our customers to ensure we can continue to improve and provide the best possible service. Happy shipping!

February 3, 2018

Great company to deal with my rep Robert is more than excellent with his customer service for any questions and problems with carriers I have.
on a scale of 1-10 they are a 12 I fully recommend them for all your shipping needs

Cutter Loose
Canada
Almost 2 years using the app
February 9, 2018

I am so happy we added this app to our site. Their rates are amazing and their consumer services is outstanding. I'm also extremely happy that they offer both Canadian and US shipping carriers. We are Canadian based and have many Canadian customers, but also have a large US clientele.

Using Frightcom allows our customers the opportunity to choose based on shipping need, speed of delivery, cost of delivery, carrier, etc... The best app we've found.

Buck Naked Soap Company
Canada
Over 1 year using the app
April 5, 2018

AN ABSOLUTE MUST FOR ALL CANADIAN SHOPIFY STORES
We've been looking for a shipping solution within Shopify that will send tracking info direct to our customers, and Freightcom covers that. Along with, auto populating your customer's info from the order, and offering real time LOW rates. We've shipped with other 3rd parties and Freightcom in 9/10 postal codes were less expensive. Working with Freightcom is a no brainer. It's been about a month that we've signed up, used the service for Shopify orders as well as phone orders and are 100% satisfied with everything including their customer service.
Well done Freightcom!

Steri Studio
Canada
Over 1 year using the app
August 30, 2021

This app is so indispensable for Canadian sellers. They offer very very good prices on shipments with all major companies, like UPS, Canpar, DHL, FEDEx, Purolator,etc.. Also you it can shows the shipping rates at checkout, that's so important. And we can import orders from many platforms, like Etsy, Amazon, eBay,et. They offer to connect your our Canada post account on the pay plan. Shipments are now easier and faster.

Côté Cuir
Canada
Over 1 year using the app
Freightcom replied October 14, 2021

Thank you so much for this glowing review! We really appreciate the love and are delighted that you've been enjoying the many benefits of using ClickShip. Happy shipping!

September 5, 2018

The app worked perfectly. There were a few issues but the Freightcom team sorted them out. Great communication, great pricing and a great team.

Sovereign Juice Co
Canada
Over 1 year using the app
October 10, 2019

Easy to use and to integrate, been using it for a while now and their support team has been very helpfull.

PJ Trailers Canada, Inc.
Canada
Over 1 year using the app
March 22, 2018

Very useful . Save you lot's time and money.

Huntparts
Canada
Over 1 year using the app
Edited February 9, 2018

Great app which reduces your cost of shipping and provides express options to a client for the same price as Regular Parcel from Canada Post. Had a few small issues which were resolved quickly with their technical support team. Trevor my Account Manager is always helpful and ready to assist me. I would highly recommend this to any small business looking to save money on their shipping costs and give clients a choice in picking the different shipping options available.

3d Printing Canada
Canada
Over 1 year using the app