Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this shipping app for its user-friendly interface, competitive rates, and top-notch customer service. It integrates smoothly with Shopify, automating shipping and providing live carrier rates, which helps reduce costs and boost customer satisfaction. It's particularly beneficial for small businesses, offering affordable and efficient shipping options. The customer service is highly praised, with representatives being responsive and helpful. The app is also appreciated for its easy integration, transparent cost breakdowns, and ability to handle issues with missing shipments.

May 16, 2019

Great app! Saves you time and money. We wish they would fix is the Pick-up option. We would like to select and then use the pick-up for multiples.

Annie Diva
Canada
10 months using the app
October 29, 2020

Love it! Roy is great and quick to reply. User interface is seamless as well. Prices are great and I love that I can compare against all couriers. Integration to Shopify and Etsy is amazing!!

Pampas Gal
Canada
9 months using the app
Freightcom replied May 26, 2021

Thanks for this amazing review! We're pleased you've found this application useful for both your Shopify & Etsy stores. Happy shipping!

April 22, 2020

I am just so impressed with this app! It has saved us so much money and made the shipping process much easier. I love that it integrates seamlessly into the backend of our store and fulfillment. Customer service is top-notch! I have already recommended it to other businesses.

Elva's All Naturals
Canada
9 months using the app
September 1, 2021

This app has been a game changer! Everything is so simple and easy. Maythum is also amazing! So quick to respond and always helps me resolve any issues I may have. Highly recommend! Great overall service.

hausfive
Canada
9 months using the app
Freightcom replied October 14, 2021

Thank you for the review and recommendation! We're happy that you've been successful in using the app and that it's benefited your business. Happy shipping!

July 22, 2021

Amazing support and customer service department! Many thanks to John for his patience and knowledge! Shipping is now fast, easier, and cheaper than Canada Post. We are more than happy : )

Lost & Faune
Canada
9 months using the app
Freightcom replied October 14, 2021

Thanks for the review. We're delighted that you're pleased with the app and enjoying the perks of shipping with ClickShip. Happy shipping!

September 15, 2020

Overall, Clickship has been a great addition to our shipping department tasks, saving us time and money. Their dashboard looks a bit confusing and overcrowded but any questions you may have will be quickly answered by their stellar customer service headed by Daniel.

fitzBODY.com
Canada
8 months using the app
Freightcom replied October 21, 2020

Thank you for the compliments! We appreciate it.
You also made Daniel's day! ( once we tell him of the nice review you gave of his customer service ).
We value Fitzbody being our customer :-)

Edited June 10, 2020

I have been using for many months now and I love how easy it is to ship our orders now, I can find the best rates, and also schedule manual shipments when needed. Minor tech issues were resolves immediately. I am very happy!

Clean Kiss
Canada
8 months using the app
October 28, 2020

This app is incredible. Whats more incredible is the customer service. I cannot say enough about the team working behind ClickShip. This app has simplified and streamlined my shipping needs and ultimately made my business more successful! Love the app!

The Urban Botanist
Canada
7 months using the app
Freightcom replied October 29, 2020

We so appreciate your kind words. You just made our day.
We do work hard on making sure we can provide the best customer service we can. Sometimes mistakes are made but we do try to make it right.
Thanks for acknowledging our efforts. ClickShip appreciates having you as our customer.

June 24, 2021

Great app! Makes shipping easy, smooth and organized. Love having everything in one spot. The user experience is also great and customer service

Scoria's Wholesale (CAD)
Canada
7 months using the app
Freightcom replied October 14, 2021

Thanks for the review. We're delighted to learn that the app has helped make shipping more efficient for your business and that you've been satisfied with our services. Happy shipping!

June 25, 2021

Great app! It was able to integrate my Shopify dashboard and my 3PL really well. If you're growing your e-commerce store, I'd highly recommend you to use Clickship.

Grand Videoke
Canada
7 months using the app
Freightcom replied October 14, 2021

Thanks for the wonderful review! We appreciate you recommending our app. Happy shipping!