ClickShip | Shipping Platform

ClickShip | Shipping Platform

Pricing
Free plan available. Free trial available.
Rating
4.5 (157)
Developer
Freightcom

Shipping rates for Parcel and LTL, Shipping Labels, Tracking, Shipping Insurance, BOLs and more.

ClickShip is the all-in-one eCommerce shipping app that’s so much more than a shipping cost calculator. Get real-time shipping rates at checkout and print shipping labels for cross-border shipping, domestic shipping, and international shipping. Get exclusive shipping rates for LTL pallets and courier parcels from trusted shipping companies. Access tools that use advanced shipping features to streamline order fulfillment, provide real-time shipment tracking, shipping insurance and so much more!

ClickShip is the all-in-one eCommerce shipping app that’s so much more than a shipping cost calculator. Get real-time shipping rates at checkout and print shipping labels for cross-border shipping, domestic shipping, and international shipping. Get exclusive shipping rates for LTL pallets and courier parcels from trusted shipping companies. Access tools that use advanced shipping features to streamline order fulfillment, provide real-time shipment tracking, shipping insurance and so much more! more
  • Domestic freight and international parcel shipping rates calculator at checkout
  • Automated shipping label and packing slip generation and document printing
  • Bulk and batch shipping, manual shipping, single SKU multi box shipping tools
  • Exclusive shipping rates from trusted parcel and LTL carriers
  • Features like shipment tracking, insurance and free pickups

Languages

English and French

Works with

UPS, Canada Post, Amazon, Walmart, Day & Ross, TST

Pricing

External charges may be billed by Freightcom separately from your Shopify invoice. Learn more

Free Plan

Free

  • - Discounted Shipping Rates
  • - Real Time Rates at Checkout
  • - Ship as Package or Pallet
  • - Free Pickups
  • - Bulk Shipping
  • - User Roles

Custom Branding

$9.99 / month

  • - Personalized Tracking Page
  • - Branded Packing Slip
  • - Custom Messaging in Emails
  • - Separate Branding for each store
  • - Social media links

30-day free trial

Shipping Rules

$29.99 / month

Add Pallet / LTL Shipping Rules for an additional $20

  • - Shipping Automations
  • - Autofulfillment
  • - Set Shipping Preferences
  • - Markups / Markdowns
  • - Packaging Preferences
  • - Flat Rate Automations

30-day free trial

Canada Post Add-On

$30 / month

  • Add you own Canada Post account

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (157)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and comprehensive shipping features. It integrates seamlessly with Shopify, automating order imports and facilitating easy shipment bookings and tracking. Merchants report shipping cost reductions of 30-40% and competitive rates for LTL shipments. Key features include batch printing of shipping labels and scheduling pickups. Exceptional customer service is frequently highlighted, with specific account managers praised for their support. The app also enables global shipping, helping merchants expand internationally.

Edited November 4, 2024

ClickShip seems like it is still in the infancy stages at least where any claims are involved. We had an e-bike ship to a customer and show up as if it had flown from across the globe. The box was completely mangled and attempted to have been taped back together but the damage had already been done by that time.
The main problem is, ClickShip's "insurance coverage" they claim to have has still been "assessing the claim" 4 months later. We have seen zero coverage paid to us as of yet and it is just a back and forth game they have been playing with us. This is not something that would ever occur when dealing directly with the courier companies themselves ie. UPS, Canpar, etc.
Also, as noted by other users, Clickship will auto-bill your credit card on file for overages (most of which we noticed had outlandish adjusted dimensions and weights). They do email you an adjustment invoice, but it is not noted as such and easily missed in order to dispute. Another issue that is not dealt with in any sort of organized fashion.
We are still waiting to see if ClickShip will prove us wrong but hasn't happened yet and we had to put a hold on this service.

Update as of Nov 4/24: Clickship who operates under "Freightcom" has recognized on several occasions that they have received the compensation from the carrier due to us for the damges to our product however now are also waiting on "funds from their own Insurance" before they can release our monies owing to our company. Please let me know how much longer you expect this to entail Clickship?

3ride.com
Canada
5 months using the app
Freightcom replied October 7, 2024

Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the inconvenience you’ve experienced with the shipment.

After reviewing your case, it appears that the shipment was underinsured, which has caused delays in the settlement process with the insurance company. Specifically, the value on the cost invoice provided is more than double the insured value.

Our claims team is actively working on your behalf to recover the settlement for you. However, to move forward, we require a cost invoice that matches the insured value to proceed with the insurance company.

As per your recent conversation with our claims team today, we are currently awaiting this updated invoice in order to continue the process.

We understand how frustrating this situation is and we are committed to advocating for you wherever possible. Unfortunately, the discrepancies in the claim have led to delays that are beyond our immediate control.

We appreciate your patience and understanding while we work through this matter.

August 7, 2024

ClickShip contacted us with promises that seemed too good to be true, the greatest of which being lower shipping rates. We believed we were already paying reasonably low prices for shipping, but we were wrong! ClickShip has been easy to use and almost always comes in cheaper than with the shipping platforms we were using before - sometimes 30, 40% less.
And when a package is damaged and we have to file a claim, they take care of it! I can't tell you how many hours we were spending previously on the phone with shipping companies trying to claw back any bit of compensation for lost or damaged shipments, but I just got word back on the first ClickShip claim we've had to make that it's dealt with and a cheque is on its way for the damaged items.
To top it all off, ClickShip's customer service is impeccable. Our rep, Hasan, is always helpful and quick to reply. He and his team made setup very easy and quick, and we haven't been disappointed yet. Deleted our other shipping integrations after thoroughly testing ClickShip and finding no issues. Could not give a higher recommendation for anyone looking to save money on business shipping costs.

Kershaw Canada
Canada
5 months using the app
Edited October 10, 2024

Excellent sercive! Can't live without this app

Evertrust Truck Parts
Canada
8 months using the app

Support

Freightcom can answer any questions you have about ClickShip | Shipping Platform.

Developer

Freightcom

77 Pillsworth Rd Unit 1, Bolton, ON, L7E4G4, CA

Launched

October 4, 2017

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