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Self-service Order Editing, FAQs app that let customers edit orders, cancel order & help themselves
Reduce support with self-service order editing solution. Allow customers to edit shipping address, swap product, change variant, cancel order, add order and more. Boost AOV on autopilot by showing post purchase upsell products. Automatically refund or issue store credit when customers cancel order. Fully control over what customers can make changes and set how long customers can edit orders. Let your customers help themselves with unlimited FAQs, product FAQs and FAQ page.
- Allow customers to fix mistake or cancel order with self-service order editing
- Edit address, contact info, product options, change quantity & add more products
- Configure order editing deadline, control what customers can edit orders
- Automatically refunds to orginal payment method or issue store credits
- Add unlimited FAQs, product FAQs to answer common questions
Contient du texte non traduit
- Caractéristiques
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Online Store 2.0
- Checkout
- Customer accounts
- Thank You Page
- Order Status Page
Catégories
Mises à jour des commandes
Gestion des commandes
Tarification
Free
Gratuite
- Unlimited order edits
- Add product, change quantity, variant
- Update adress, contact info, order note
- Order cancellation, automate refund
- 10 FAQs, 01 product FAQs
- Dedicated FAQ page
Premium
$4.99 / mois
- Everything in free plan
- Unlimited FAQs & product FAQs
- 7 days free trial
Essai gratuit de 7 jour(s)
Contient du texte non traduit
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
Avis (54)
easy installation, needed some adjustments, tech support was great
Great app, especially thanks to their super friendly, reactive and quick technical support. We've had several requests already and were always able to sort it out quickly.
Great instant service, very helpful. The app looks great. Winner.
App works well, FAQ's look professional and helped with our conversion rate, and customer service is super responsive.
Excellent app, and great technical support, very attentive and quick to solve. Thank you!
Assistance
Assistance relative à l’application fournie par Simesy.
Ressources
Développeur
Vinhome Westpoint, Pham Hung, Ha Noi, 100000, VN
Lancement
21 avril 2022
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