Simesy Order Editing & FAQs

Self-service Order Editing, FAQs app that let customers edit orders, cancel order & help themselves

Reduce support with self-service order editing solution. Allow customers to edit shipping address, swap product, change variant, cancel order, add order and more. Boost AOV on autopilot by showing post purchase upsell products. Automatically refund or issue store credit when customers cancel order. Fully control over what customers can make changes and set how long customers can edit orders. Let your customers help themselves with unlimited FAQs, product FAQs and FAQ page.

• Allow customers to fix mistake or cancel order with self-service order editing
• Edit address, contact info, product options, change quantity & add more products
• Configure order editing deadline, control what customers can edit orders
• Automatically refunds to orginal payment method or issue store credits
• Add unlimited FAQs, product FAQs to answer common questions