Frequently Bought Together
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I downloaded the app a few days ago and I'm very enthusiastic, looking forward to the results!
It's super easy to set up, there are lots of options, it all feels very professional from the first moment.
And the support team is a treasure: they are proactive, amazingly fast and polite. Thanks, guys!
App works great and is super easy to install.
Works ok but the Discount for the entire order doesn't work so it kind of defeats the purpose of the app in the first place.
Also, text that you are able to edit in the widget doesn't show up.
And there's no Live chat support which is a big minus for us.
Hello CompassNature Team,
We are sorry to hear that you are not happy with our Frequently Bought Together app.
Please, let me say that we have reached out directly to you to rectify any issues and to provide you with clarification and assistance with the app configuration.
Looking at your current configuration, we can see that you have the app disabled on most of your products and for the product where the app is displayed, the discount is being applied as expected (https://sendspark.com/share/6d3kdxah8mxlazvajltyi9wq120g3q4q).
We are available on chat and email and we even helped you with your previous requests on both, via email and chat. The only instance you may not get someone via chat is if available agents are busy, otherwise, we can be reached via email and we do respond with urgency.
We can also arrange a phone call if you prefer to speak on the phone, just let us know whichever you like and we will do our best to assist you.
Please feel free to respond to one of our emails anytime to further assist you with your concerns, making sure that you are happy with the app and that all your needs are addressed.
Yours sincerely,
Code Black Belt's Support Team
Invinzor was excellent. I told him my problem and he fixed it lickity-split. This is at 1:19am too!
I was using a fancy personalization app, an app that promises a lot but doesn't deliver on much. This app is completely the opposite. It doesn't promise much but way over delivers. Seamless discounts on bundles, check. Easy to create bundles, check. Easy to stop certain products from showing in bundles, check. Easy to use CHECK. Love this app and you will too. From someone who has installed A LOT of personalization upsell apps. This is the best one. You are welcome.
Great help for my customized problem, and fast response, bring great numbers of conversions for my online shop, highly recommend!
Excellent app, same as on Amazon :-)
Also, worth to mention, great and pro-active support.
Recommended!
Great app very easy to install and configure.
Support team also helps promptly for any issues and also helps in configuration.
My AOV has increased by 8% after installation of app conversion is also improved.
Highly recommended.
They are always fast and helpful! Great app as well! Thank you so much
Amazing app, this is the only app I have tried that really shows what other buyers bought. Thank you Louisa for amazing support!
Svetlana.